Customer Service Representative
Resume:
Brittni S Hatch
Email: ********@******.***
Address:
City: San Antonio
State: TX
Zip: 78234
Country: USA
Phone: 210-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Seeking an entry-level position with the opportunity to contribute to the overall efficiency of the organization.
Highlights of Qualifications * Superb customer service and phone skills. * Excellent problem solving, organizational, and time management skills. * Proficient at taking care of customer's needs while following company protocol. * Performs efficiently independently or as a member of a team.
Educational Background:
High School Dipolma from Robert G. Cole High SchoolSan, Ft Sm Houston TX 1/2001 to 6/2010 (all)
Job History / Details:
Executive Profile
Seeking an entry-level position with the opportunity to contribute to the overall efficiency of the organization.
Highlights of Qualifications * Superb customer service and phone skills. * Excellent problem solving, organizational, and time management skills. * Proficient at taking care of customer's needs while following company protocol. * Performs efficiently independently or as a member of a team.
Skill Highlights
Self-motivated
Customer-oriented
Communtication Skills
Fast Learner
Team Player
Time Management
PC Competent
Sale Skills
Customer Relations
Harder work
Organizational Skills
Interpersonal Skills
Change Implementation
Leadership
Workflow Planning
Professional Experience
May 2012 to August 2012
West Corporation SAN ANTONIO, TEXAS
Customer Service Representative
Responsible for answering incoming calls and providing accurate information to AT&T U-Verse customers about billing and service issues throughout various regions of the United States.
Communicate with callers to understand issues, inquires, and transfer to the right departments.
December 2011 to May 2012
West Corporation San Antonio, TX
Customer Service Representative
Responsible for answering incoming calls and providing accurate information to Delta Dental Plan providers and beneficiaries throughout the United States.
Communicated efficiently with callers to understand issues, inquires, and request.
Sought assistance from supervisors and managers for any issues that I was not able to resolve at my level of expertise.
June 2010 to December 2011
Premieant San Antonio, TX
Caregiver
Assisted special needs teens and adults with performing activities of daily life such as dressing, feeding, and bathing.
Provided emotional support and companionship as they learned how to perform daily life skills such as money management and participating in family activities.
September2009 to June 2011
The Towers San Antonio, TX
Waitress
Responsible for serving patrons at banquets, special functions, or during normal daily dining room operations.
Received food and beverage orders from patrons, answered questions regarding prices, substitutions, quality or quantity of menu items, and availability of menu items.
Other duties include setting up, maintaining, cleaning, and removing dining room fixtures and utensils.
Performed additional duties as requested.
Education
2010 Robert G. Cole High SchoolSan Antonio, TX
High School Diploma
Contact this candidate