Health Customer Service

Tami Johnson

Email: ********@*********.***

Address:

City: Brooklyn

State: NY

Zip: 11221

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a hardworking and dedicated individual to both my employer and the consumer that I serve. I am detailed orientated; I am an energetic self starter, and a true team player. I am seeking a challenge; that would offer new learning experiences, along with the opportunity to teach others. I am an avid researcher, I love to critically assess situations and share knowledge obtained. I am not afraid to take the initiative and be creative where company growth is concerned. For, I started several businesses; and had the opportunity to become licensed by the Department of Health of the state of New York . As a Home Health Care licensee, I am experienced in developing healthcare programs designed to improve maternal and child healthcare service delivery at the state and local level.

Educational Background:

High School Dipolma from St. Joseph's College, Brooklyn NY 1/2001 to 5/2005 (Health Sciences)

High School Dipolma from St. Joseph's College, Brooklyn NY 1/2001 to 12/2012

High School Dipolma from Walden University, Brooklyn NY 1/2001 to 12/2012

Job History / Details:

Professional Summary

I am a hardworking and dedicated individual to both my employer and the consumer that I serve. I am detailed orientated; I am an energetic self starter, and a true team player.

I am seeking a challenge; that would offer new learning experiences, along with the opportunity to teach others. I am an avid researcher, I love to critically assess situations and share knowledge obtained.

I am not afraid to take the initiative and be creative where company growth is concerned. For example, I started several businesses; and had the opportunity to become licensed by the Department of Health of the state of New York .

As a Home Health Care licensee, I am experienced in developing healthcare programs designed to improve maternal and child healthcare service delivery at the state and local level.

Core Qualifications

Leading People

Conflict Management

Leveraging Diversity

Developing Others

Team Building

Results Driven

Accountability

Customer Service

Decisiveness

Problem Solving

Experience

June 2008 to January 2009

Urban Strategies Social Service Agency, Inc. Brooklyn, NY

Housing Specialist Team Supervisor

I directed employees on housing placement for consumers stricken with Human immunodeficiency virus (HIV) with supported housing. I supervised the case management team, and the maintenance crew.

Created a comprehensive set of guidelines to measure program and policy effectiveness.

Presented department's work to external stakeholders and donors.

Fostered partnerships with other community organizations to address substance abuse and teen pregnancy in area schools.

October 2004 to April 2008

Foundation for Research on Sexually Transmitted Diseases, Inc. New York, NY

Housing Specialist

I assisted consumers stricken with Human immunodeficiency virus (HIV) with supported housing. This agency 's status was defined as a not for profit organization. During my tenure, I was eventually promoted--and served as the assistant to the Executive Director. While in this position, I assisted with grant writing, expansion of the agency, and training and instructing employees on new and improved developments withing the agency.

I have also educated the public regarding community health resources in correctional facilities, community centers and churches

Initiated programs to address the health needs of families with an emphasis on women and children.

Initiated programs to address the health needs of families with an emphasis on women and children.

Traveled locally and regionally to conferences, workshops and presentations.

Collaborated with local health departments and other community partners.

Educated clients about treatment options and answered related questions.

Presented department's work to external stakeholders and donors.

May 1984 to August 2004

New York City Department of Corrections New York, NY

New York City Correction Officer

I provided care, custody and control in a NYC Penological setting. The individuals that I provided care for were both men and women who were arrested for various offenses.

Education

2009 Walden University Minneapolis, Minnesota

Master of Science Health Sciences; Public Health

I received my Masters degree in Public Health and Community Health. Some other areas of concentration was as follows.

Epidemiology coursework

Health Systems seminar

Health Care Financing course

2005 St. Joseph's College Brooklyn, New York

Bachelor of Science Health Sciences

I received my Bachelors Degree in Health Care Administration. Some other areas of course work was as follows.

Social Work coursework

Epidemiology coursework

Health Care Financing course

Decentralizing Health Systems seminar

Walden University Minneapolis, Minnesota

In progress Health Sciences

I am in progress of earning my PhD in Public Health. I am temporally on leave at this time. My reason for leave is to pursue employment.

Professional Affiliations

Member, Small Business Association (2008 - present)

Member, Alumni Association; St. Joseph's College

Public Health Association

NYS Notary Public Association

NYS Department of State Real Estate Broker's

NYS Department of Health, Home Health Care Licensee

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