Sales Training

Michael Murray

Email: *********@********.***

Address: **** ***** ******** ****.

City: Westlake Village

State: CA

Zip: 91361

Country: USA

Phone: 805-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

Diagnosis and Treatment Problem Solving Radiology Physical Assessments Patient Education

Educational Background:

Doctorate, Chiropractic

Cleveland Chiropractic College, 09/2000 - 08/2005

Los Angeles, CA

Not Selected,, Not Selected

Job History / Details:

Chiropractor

SUMMARY

Chiropractor with more then four years experience in the worker's compensation and auto accident discipline. Patient involvement is at the core of my philosophy. I believe that only with working directly and discussing with the patient the options, what our goals should be and the treatment plan will they truly understand the underlying problem maximizing their improvement.

CAREER PROGRESSION

2008 to 2012 - Chiropractor

Anderson Chiropractic, Oxnard, CA

Receiving new patients and taking detailed patient histories; patient examinations; radiography; radiography developing and interpreting; developing treatment plans; treatment of patients utilizing the Diversified technique, Cox flexion/distraction and Activator technique; physiotherapy utilizing interferential, ultrasound, infrared heat and cold laser therapy; developed and supervised exercise programs; generated med-legal reports on a daily basis; and re-evaluated patients prior to release.

* My experience as a photographer has shown through in my ability to take high-quality radiographs. My interest in photography paired with my attention to detail has greatly enhanced my ability to quickly and accurately read films.

* Exercised the ability to adapt to rapidly changing environments as I was placed in charge of a satellite office after six months.

* Handled 90% of the patient treatments and rehabilitative exercises.

2006 to 2008 - Team Lead

Four Seasons Hotel and Resort, Westlake Village, CA

Consistently delivering "five-diamond" guest service by being knowledgeable in all aspects of hotel property; training and supervision of valet team to ensure smooth flow of busy front drive; name and vehicle recognition of all guests; maintaining discretion with celebrity and high-profile guests; obtaining unusual items often outside of business hours and within strict time restrictions and organizing transportations both to and from the property.

* Named "Employee of the Month" out of over 500 employees for the month of April 2007.

* My insistence to look at the whole project and not just my role in the project allowed much fewer errors then my coworkers.

* Was routinely given the opportunity to provide my unique interpersonal and problem solving skills to conquer challenging problems that would arise outside of my department.

2005 to 2006 - Lead Bookseller

Barnes and Noble Booksellers, Westlake Village, CA

Assisted customers with book selection; organized and merchandised to increase sales; tracked sales and anticipated trends to insure customer's future needs are met. Trained emerging employees to exceed company standards to ensure the highest customer satisfaction.

* My interest in Loss Prevention allowed me to identify how many books were going unsold simply due to misfiling. I implemented a tracking method that would quantify real dollars lost due to both customer and employee misfiling. These results were incorporated into the weekly meetings and the training manuals.

* My education in psychology often allowed me to profile customers and offer suggested readings often outside the genre of the customer's chosen book.

* Due to my efficiency and ability to sell, I was often relocated or rescheduled to high-volume departments or days.

2003 to 2005 - Chiropractic Intern

Cleveland Chiropractic College, Los Angeles, CA

Managed a schedule of 60 patients; experienced with diagnosis and treatment using the Diversified technique; use of physiotherapy including ultrasound, infrared heat, and rehabilitative exercises; experienced with reading radiographs and laboratory reports.

* Due to my dedication and ability to defuse tense situations, I was routinely assigned some of the more challenging cases.

* I find it extremely productive to explain to the patient exactly what the problem is, what we are doing to fix it, what other professions would likely do, and how they can work at home to facilitate a more rapid recovery.

* My supervisors routinely sent sports injuries my way as I was one of the few interns proficient at manipulating extremities.

EDUCATION

2005 - Doctor of Chiropractic, D.C.

Cleveland Chiropractic College, Los Angeles, CA

1995 - B.A., Psychology

California State University, Northridge, CA

SKILLS SUMMARY

* Diagnosis & Treatment Care Planning

* Presentations

* Problem Solving

* Radiology

* Patient & Family Communications

* Physical Assessments

* Patient Education

LICENSES AND CERTIFICATIONS

Chiropractic License

DC-30773

Board of Chiropractic Examiners, California

2007 to 2013

X-Ray Supervisor and Operator

RHC-167327

California Board of Public Health, California

2008 to 2014

SPECIALIZED TRAINING

Basic Life Support

American Heart Association, United States of America

2013 to 2015

AWARDS

Employee of the Month

Employee of the Month (500 employees).

Four Seasons Hotel and Resort, Westlake Village, CA

2007

COMMUNITY SERVICE

2012 to Present - Coordinator

Neighborhood Watch, Woodland Hills, CA

Act as liaison between watch Members as well as Non-Member residents, area Captains, Block Captains, Los Angele Police Department and civic groups in a 1134 single family residential neighborhood; arrange neighborhood crime prevention and training programs; ordering, disbursing and placing educational information, street signage, and window stickers as well as secure speakers on a variety of relevant topics.

2004 to 2004 - Coordinator

Neighborhood Watch, Woodland Hills, CA

Communicated effectively between Property Management, residents and the Los Angeles Police Department. Worked with local supermarkets and retrieval services to remove over 300 shopping carts from the property. Worked Los Angeles Vise to remove an in-call service from operating on the property. Gave numerous lectures on Identity Theft, Personal Safety, and Property Loss. Developed and distributed many informational and educational newsletters. Reduced solicitations on the property from nine a week to zero. Managed and trained a 35 strong community policing force. Eliminated gang graffiti from four gangs to zero. Hosted monthly meetings and organized guest lectures.

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