Tim McCullough
Email: *********@********.***
Address: *** ***** **** *****
City: North Palm Beach
State: FL
Zip: 33408
Country: USA
Phone: 561-***-****
Skill Level: Experienced
Salary Range: $30,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Tim McCullough
-143 Yacht Club Drive-N. Palm Beach, FL 33408 -
- 561-***-****-
EXECUTIVE SUMMARY
Experience in Call Center Customer Service with Southeast Florida Transportation Group. Fluent (Written/Spoken) in Spanish language. Position in Retail Sales in South Florida, requires use of Spanish Fluency daily.
EXECUTIVE SKILLS-DEMONSTRATED ABILITIES
Call Center Operations
Small Business Management
Florida 220 Ins License since 2007
Banking Relations/Cash Accounting
Fluent in Spanish Language
Problem Solver
B2B Sales and Sales Management
Computer Literate
Education/Mentoring
PROFESSIONAL EXPERIENCE
West Marine, Inc., North Palm Beach, FL (Please do not contact) April 2011 to Current Date
Sales Associate/Department Lead
Responsible for sales to customers, special orders, Department Set Sales Record-Resolve
Customer Problems/Complaints.
Responsible for achievement of sales goals, sign and advertising displays and compliance.
Operate workstations & POS Registers -Close Store/Cash Count/Bank Deposits-Keyholder.
Promoted to Electronics Lead January 2012
Recommend solutions to Customers regarding maintenance, repair and upgrade products.
Southeastern Florida Transportation Group, LLC, WPB, FL December 2010 to April 2011
Call Taker/Dispatcher
Take calls from customers - Call Center Customer Service
Promoted to Shift Supervisor in March, 2011.
Resigned Position to accept offer from West Marine.
U.S. Dept of Commerce, Bureau of the Census, Port St. Lucie, FL April to September, 2010
Crew Leader
Managed Crew of Enumerators interviewing Households that had not returned Questionnaires. Due to good management practices, Completed assigned work ahead of time. Assisted other crews. Retained through several phases of Census. Spanish fluency essential in Hispanic Community. All personnel issues, including discipline, training, scheduling, workloads, security of data, reporting and safety of enumerators. All positions with Decennial Census are temporary.
Tim McCullough
-143 Yacht Club Drive-N. Palm Beach, FL 33408 -
- 561-***-****-
Florida A Florida Associated Insurance Company, LLC - Delray Beach. Florida 2006-2010
Founder and Manager
$12MM annual Revenue through negotiated acquisitions.
Implemented new VOIP systems, Reduced Staff requirements by more than 30%
"paperless policy management"
Grew LLC Revenues. Internal Help Desk for Computer System. Set up four position Call Center
Cash management procedures increased retained cash by 25%.
Re branded, Upgraded facilities. Higher visibility and increased Revenues. Acquired Florida 2-20 P&C License. Serviced customers as P&C Agent.
Spanish speaking clientele as well as company Agents.
Sold HO, Auto, WC, Commercial Auto and Liability and BOPs.
Midway Mini Storage Co. - Vermilion, Ohio
1999-2006
Founder/Manager/ Developer
Negotiated Acquisition of Real estate and established LLC. Opened with $180K annual sales.
Increased revenues > 167% over period of three years.
Reduced travel costs by more than 50%.
Added retail products. Grew profits by 200%. Increased occupancy to 95-100%.
Invested $1.6MM. Installed Computer Systems, Management Software. Remodeled facility. Constructed additional sq. footage. Created > 30% revenue increase.
Added U-Haul Truck Rental and Retail Products. Increased revenues from Rentals by 90%. Facility "Top 10" in Cleveland Marketing Company for U-Haul. Revenues from U-Haul paid for full time on-site manager. Hired and trained Management personnel.
Optimized gross revenue exceeding $300K/yr over five years, and sold Real estate at $700K gain.
Food Industry Equipment Int'l., Inc. - Lorain, Ohio
1978-1998
Founder/Manager
Founded Manufacturing Corporation. Developed Products
Innovated mfg. procedures, including R&D, Prototyping and Production.
Shortest "Idea to Product" cycle in industry.
Profits driven by Spare Parts Sales. Annual spare parts sales > 100% of Unit Cost to Customer.
Developed and managed Domestic Sales and Marketing organization.
Created European Sales Company. Generated > $1MM in annual sales within first year. Hired International Sales Manager.
Created distributor net in Latin America. Five distributors. Personally Managed these sales. Fluent in Spanish language. Studied, taught, resided and traveled in Latin America from 1966. Funded growth. Employed internal cash generation. Cultivated Banking Relationships.
Sold Intellectual Property in November 1998, in cash sale and sold Real Estate in 1999.
Tim McCullough
-143 Yacht Club Drive-N. Palm Beach, FL 33408 -
- 561-***-****-
Food Industry Equip. Europe Ltd. - High Wycombe, Buckinghamshire, UK 1989-1995
Chairman of Board
First in industry with European Sales Company (in the U.K). Purpose to market U.S. made products in Europe. Move was initially criticized and then copied.
Generated profits in Europe. Increased prices to European Distributors. Landed U.S. products in Europe and reduced distributor costs.
Used Company reputation to market European products in U.K.. Grew business by 85% over two years.
Sold business in 1995, in cash sale at large gain.
Techni-Digital Design, - Norwalk, Ohio
1989-1998
Manager
Established, Organized and Managed Engineering Company. Provided Product development for company products.
Secured outside contract valued at $2.5 MM for development of Digital Thermometer.
Sold business in 1998, in cash sale.