Manager Customer Service

David Clemmans

Email: *********@********.***

Address: *** ***** *****

City: Geneva

State: IL

Zip: 60134

Country: USA

Phone: 630-***-****

Skill Level: Management

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

David B. Clemmans

333 Olson Court

Geneva, IL 60134

C: 630-***-****

*********@********.***

Supply Chain Management Materials Management Manufacturing Operations

Successful background of initiating positive changes that improve delivery, reduce cost, and generate competitive advantages. Especially skillful at seeing opportunities for process improvements, translating into specific objectives, creating project plans, marshalling necessary resources, and managing through to completion. Proven capacity for building and maintaining productive relationships with employees, customers, and suppliers delivering significant and sustainable efficiencies and cost reductions.

Extensive professional skills and experience, including:

* Utilizing ERP System Tools

* Improving Processes, Procedures, & Productivity

* Hiring, Training, Coaching, & Team-Building

* Solving Complex Business Problems

* Achieving Best Price, Delivery, & Quality

* Managing ECO Processes in Manufacturing

* Machining & Machine Tool Operation

* Negotiating Vendor & Supplier Contracts

* Ensuring ISO, QSR/GMP & FDA Compliance

* Implementing Kan-Ban / Pull Inventory Systems for Lean Manufacturing

* Cutting Costs & Boosting Profits

Professional Background

Strikeforce Bowling, LLC Purchasing Manager Broadview, IL 2010-2012

OEM sporting goods manufacturer of consumer bowling products.

* Improved delivery service level to customers from a stock finished goods position from 72% to 98% in first six months. This was accomplished by implementing weekly and monthly MRP planning routines, revising component safety stocks to support target service levels, making component lead times in the item data base accurate to insure accurate purchasing to targeted delivery dates, and in some cases changing to more reliable and lower cost suppliers netting $7400 annual savings in the process. At six months was awarded a discretionary bonus and given management responsibility over manufacturing group.

* Sole responsibility for overseeing implementation and configuration of new MRP software completed successfully September 2011. This software runs on top of new ERP system installed July 2011. The software will use planning algorithms to reduce inventory levels 10-20% valuation within twelve months while still providing excellent finished good service levels.

Helmold, LLC Materials Manager Elk Grove Village, IL 2008-09

OEM manufacturer of steel cutting and creasing rule and related rule processing equipment for the die industry.

* Created an inventory reduction program for Helmold's three main product lines to reduce inventories from eight, nine, and twenty two months on hand to target six months. This is to be achieved through closely monitoring purchase of component material, reschedule of purchased material, control of finished good builds, and workforce redistribution and re-training as well as some headcount reduction to improve turns.

* Developed and implemented formal production planning routines to better control inventory and improve customer service. Examples are a bi-weekly material review board meeting to disposition rejected material in a timely manner for conversion into sellable product or scrap; a weekly scheduling meeting to review open work orders and schedule per capacity constraints to support customer needs; review of safety stock and reorder quantities quarterly to raise, lower, add, or delete for components and finished goods to align with current sales volumes and the inventory target level plan.

David B. Clemmans - page 2

Sentral Assemblies & Components, Inc. Purchasing Manager Lincolnshire, IL 2007 - 08

A high performance, quick turn contract manufacturer of wire and cable harnesses and electrical box builds.

* Staffed Purchasing department to align departmental skill sets with company values, goals, and growth objectives. Realignment provided the ability to support 98% best practices response time to Fast Track sales order process as a key business growth strategy. This support of business velocity contributed to the addition of four new customers valued at approximately $800K annual revenue.

* Installed automated SMI Supplier Managed Inventory system to drive delivery of high volume components in support of rapid response to customer demands. This system was a key factor in achieving four inventory turns annual.

* Authored and revised ISO procedures and work instructions to align with best practices in preparation for June 2008 re-certification audit where certification was achieved.

Processing Technologies LLC Materials Manager Aurora, IL 2004 - 06

OEM manufacturer of custom single-screw plastic extrusion machines and automated systems sold globally.

* Reorganized departmental personnel, processes, and revised engineering change order process to enhance standard bill of material and inventory accuracy. Efforts resulted in less than % deviation in actual to book inventory valuation last two annual physical inventories.

* Selected and negotiated with two national and two regional motor freight carriers to optimize delivery and generate savings. Improved delivery on key routes by one business day and negotiated discounts which generated $30K annual savings on freight expenses.

* Converted purchasing from a custom-built industrial air conditioner with an eight-week delivery lead-time to a less expensive standard unit. Achieved a one-week delivery (thus eliminating the need to stock units) and a 5% per unit savings. Total annual saving in purchase price and inventory carrying cost was $14K.

Trans Tech America (an ITW unit) Materials Manager Carol Stream, IL 1995 - 2004

OEM of specialty pad printing equipment and automations, subsidiary of ITW a multi-billion dollar global company.

* Conceived and created a Kanban "Pull" material delivery system to minimize inventory investment and improve delivery lead-time. Increased inventory turns from three to eight, and also improved delivery to customers from 70% to 92% on-time. This system added value to the customer while reducing inventory carrying costs by $160K annually.

* Created a vendor-managed inventory system for ITW Trans Tech, which had been constantly out of stock on 850 low value components. Achieved $80K annual savings and reduced assembly inefficiency, putting sufficient product at point-of-use in assembly cells.

* Developed relational database software reports for monthly and quarterly inventory valuation ranking reports for active, slow moving, obsolete based on ITW 80/20 principles. Reduced 20 hours of accounting compilation man-hours per month, and achieved targeted inventory control decision methods.

* Headed a company-wide effort and consultant selection to achieve OSHA compliance in advance of pending audit. Successfully implemented OSHA-compliant programs and training to avoid possible sanctions and fines.

Total Control Products (a GE/FANUC unit) Materials Manager Melrose Park, IL 1994 - 95

Manufacturer of MMI (man-machine interface) systems, display panels, touch screens, and software platforms.

* Authored ISO9001 Procedures and Work Instructions, and delivered training in preparation for initial company ISO certification. ISO certification was accomplished in first audit: less than twelve months from project inception. Achieving ISO certification led to an increased valuation of Total Control Products as a company, in preparation for sale of the business to GE Fanuc.

* Created a Master Production Schedule and user-defined reports for purchasing material to plan. Achieved control over production plan in a business growing at 40% annually, and improved "ship from stock" capability from 82% to 96% for standard products.

David B. Clemmans - page 3

Siemens Medical Systems Master Scheduler / Material Coordinator Hoffman Estates, IL 1988 - 94

A nuclear scanning camera systems OEM, a subsidiary of Siemens GmbH, a multi-billion dollar global corporation.

* Headed materials responsibility on cross-functional teams to roll out four major new products for Siemens. Accomplished successful product rollouts on schedule, which led to over 60% of our $100 million in Nuclear Medicine Group revenue at that time.

* As a senior team member was instrumental in rolling out four major new products: three nuclear gamma cameras and a laser imager. As a result, was promoted to Senior Master Scheduler to manage delivery of those products to market.

* Performed role as a key outsourcing team member to farm out in-house cable and harness assemblies. This project reduced headcount by twenty-five, and achieved 25% savings on $2 million annual assembly volume.

Wilton Corp. Production Planning, Inventory Control, Industrial Engineering Schiller Park, IL 1977 - 88

A $50 million OEM of hand tools, metal machining equipment, and packaging equipment for industrial markets.

* Directed interstate relocation, installation and training on five CNC machine tools for Wilton Corporation. This move from an expensive union shop to a low cost non-union shop resulted in the consolidation of a business unit under one roof. The savings in labor and the logistics efficiencies of the consolidated unit generated $120K annual savings.

* Implemented formal I/O controls and cycle count program for Wilton Corporation's stockroom functions. Improved inventory accuracy from 70% to 95% over twelve-month period.

Education & Training

Western Illinois University, Business Major

Demand Flow Technology, J. I. T. Institute of Technology

APICS-Certified Production & Inventory Control Manager (CPIM).

R&R Report Writer relational database software - intermediate level.

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