Sales Manager

Lisa Akers

Email: *********@********.***

Address: **** ******* ***** *****

City: Spring

State: TX

Zip: 77388

Country: USA

Phone: 281-***-****

Skill Level: Management

Salary Range: $150,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LISA JESSICA AKERS

3811 Sapling Trail Court, Spring, TX 77388

*********@********.***

Cell: 281-***-****

www.linkedin.com/pub/lisa-akers/6/702/2a0

EXECUTIVE MANAGEMENT, SALES/SALES DEVELOPMENT

Delivering Excellence in Sales Leadership & Sales Force Development

$220M Annual Revenue Generation

2-Time Winner, FedEx 5 Star Award

FedEx Presidents Club Award

Corporate Sales & Marketing Strategist

Enterprise-Level Sales Force Training Programs

Generates top- and bottom-line growth via winning channel-selling strategies, enterprise-level program development, and sales

force development initiatives. Polished communicator who collaborates effectively across internal divisions. Blends senior field sales management experience with corporate management background in sales planning, marketing program development, global relations, and corporate training/development. Adheres to servant leadership management philosophy.

Builds, motivates, and leads top-producing management teams and quickly transforms underperforming sales organizations. Delivers opportunity management strategies and consultative selling skills within national account, field sales, and inside sales channels. Change agile strategist with superior conceptual and influencing abilities. Thrives on high-stakes challenges and complex leadership demands.

PERFORMANCE HIGHLIGHTS

* Rehabilitated underperforming Houston market, improving sales performance from 86% to 110% of goal within 1 year as Regional Sales Manager within FedEx Services.

* Strategized and implemented training components associated with high-profile consolidation of Fed Ex Ground and Express sales teams - successfully cross-training 3,000 sales professionals in 3 months as Corporate Manager, Sales Development.

* Successfully integrated Sales input into critical points in corporate marketing planning, product development, pricing strategies as Corporate Manager, Sales Development at FedEx Services.

* Recent recognition:

o 2012 FedEx Regional Sales Manager of the Year

o 2010 FedEx Purple Promise Quality Award for outstanding

adherence to Total Quality Management principles.

o 2009 FedEx Presidents Club Award ranking within Top 2% of

Regional Sales Managers nationwide.

o 2005 & 2009 FedEx Services Five Star Award, the highest honor

within FedEx.

* Executive-level change agent:

o Member, 2006 & 2011 FedEx National Sales Management Advisory

Board

o Chair, 2010-2011 Corporate FedEx Customer Information Systems

Sales Core Team

o Chair, 2007-2010 Western Division LeadUp! Management Development

Committee

* Leadership Training:

o Merrie Spaeth Executive Consultation & Media Training

o Excalibur Executive & Managerial Coaching Program with Dr. Frank

Masur, Ph.D.

SKILLS

Vision, Strategy, & Execution

Sales & Compensation Planning

Contract Negotiations & Closing

Leadership Development

Classroom & Distance-Based

Learning

Customer Relationship Management

Large Team Management

Budget Planning & Management

Project Management

PROFESSIONAL EXPERIENCE

FEDEX SERVICES 1993-Present

Regional Sales Manager, Houston Market (Major Market) 2004-Present

Promoted to position. Leads a team of 8 Managers and 60 sales professionals. Responsible for $220M in annual domestic and international revenue. Coaches complex selling strategies associated with a range of supply chain management concepts. Interfaces with key accounts to negotiate contracts, maintain relationships, and resolve escalated issues. Manages Regional expense budget.

* Quickly turned around underperforming sales organization, increasing sales goal attainment from 86% to 110% within 1 year.

* Rebalanced inbound and outbound revenue to achieve critical corporate ROI goals, improving overall product mix by 20% and maintaining market share 15% above corporate average.

* Effectively penetrated Houston vertical and target market growth segments, consistently delivering 16%-20% annual growth, representing $25M in revenue growth in last 3 years.

* Streamlined electronic account setup - reducing corrupted selling time within sales function and becoming 1st Sales person to receive all-new FedEx Purple Promise Quality Award for outstanding adherence to Total Quality Management principles.

* Earned 2 FedEx 5 Star Awards (2005, 2009), the companys highest award, for innovation, collaboration, efficiencies, and profitability during tenure.

* Earned 2012 FedEx Regional Sales Manager of the Year Award as well as

o 2009, 2010 Lonestar Region Regional Sales Manager of the Year

Award

o 2009 Western Division Regional Sales Manager of the Year Award

o 2006, 2009 Western Division Region of the Year Award

* Earned 2009 FedEx Presidents Club Award ranking within Top 2% of Regional Sales Managers nationwide.

Regional Sales Manager, Pittsburgh Market (Minor Market) 2000-2004

Promoted to position. Delivered $100M in annual revenue within high-visibility corporate HQ sales territory. Supervised 4 Managers and 35 sales staff.

* Improved collaboration with operations units.

* Beta-tested new products/programs, including integrated supply chain services rollout and extended hours.

* Earned 2002 Penn-Ohio Region Regional Sales Manager of the Year Award.

Corporate Manager, Sales Training & Development,Pittsburgh, PA

1997-2000

Promoted to position. Strategic planning and implementation of training and development initiatives in U.S. and Canada across Field Sales, Inside Sales, and National Account segments. Directed remote team of 15 Trainers located nationwide. Managed $4.5M national training budget. Guided needs assessment, design, procurement, vendor management, and implementation of classroom and distance-based learning platforms. Reported to Senior Vice-President of Sales.

* Strategized and executed cross-training of 3000 diverse sales professionals in support of integration and consolidation of Ground, Express, and Freight sales teams, successfully guiding content logistics, delivery methods, and effectiveness tracking.

* Improved Sales imprint at key stages of product development planning, driving better leadership execution, streamlining field rollout processes, reducing corrupted selling time, and improving results at launch.

o Member, Strategic Sales Core Planning Committee

o Member, Sales Compensation & Design Committee

o Member, Corporate Brand Identity Committee

o Member, Global Relations Committee

* Championed, developed, and implemented 3-year curriculum for development of core sales competencies, including psychology of selling, account strategies, financial metrics, and negotiation tactics.

* Crafted ROI measures to determine training effectiveness as related to claims and on-time service.

* Implemented coaching and strategic management modules for managers.

* Earned 2000 FedEx Ground Service Culture Excellence Award.

Corporate Sales Trainer, Orlando, FL 1996-1997

Delivered management training programs as well as basic and advanced product and skill courses across U.S. and Canada. Proficient in classroom, distance-learning, and Internet-enabled delivery methods. Evaluated entry-level sales professionals. Highly rated trainer.

* Contributed to development and rollout of training material as member of cross-functional corporate teams.

Account Executive, Orlando, FL 1993-1996

Account development and account maintenance role. Consultative and solution-selling with extensive selling to international supply chain networks. Frequently tasked with regional sales training.

* Consistently exceeded sales quotas.

EDUCATION & PROFESSIONAL DEVELOPMENT

* B.S., Political Science, University of Evansville, Evansville, IN

* Excalibur Executive Coaching with Dr. Frank Masur, Ph.D.

* Merrie Spaeth Executive Consultation & Media Training

PROFESSIONAL ASSOCIATIONS

* Member, ASTD (Professional association dedicated to the training and development field)

* Mentor, University of Houston Bauer College of Business

* Mentor, University of Evansville Alumnae/Student Mentor Program

* Guest Speaker, University of Evansville Marketing Program

FEDEX BOARD & COMMITTEE MEMBERSHIPS

* Member, 2011 & 2006 National Sales Management Advisory Board

* Chair, 2011 Western Division/Great Plains LeadUp! IS to FS Committee

* Chair/Advisor, 2007-2010 Western Division LeadUp! Management Development Committee

* Member, 2008/09 FedEx Customer Information System Single Market Implementation Core Team

* Member, 2007/08 Reduction of Corrupted Selling Time Core Team

* Member, 2007 Small Business Marketing Strategy Core Team

* Member, 1999-2000 Home Delivery Product Development & Rollout Team

* Member, 1998-2000 ARISE (Sales Force Consolidation/Integration) Core Team

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