Customer Service Executive Assistant

Philip Palmer

Email: *************@*****.***

Address: *** ****** ******

City: Romeoville

State: IL

Zip: 60446

Country: USA

Phone: 815-***-****

Skill Level: Any

Salary Range: 30,000-60,000

Willing to Relocate

Primary Skills/Experience:

Management, Customer Service, Projects, Process Development, Office Work

Educational Background:

B.S., Community Leadership, 2013.

Northland International University

Job History / Details:

Executive Assistant to the Chief Academic Officer (2012-2013)

Northland International University, Dunbar, Wisconsin.

Overhauled business communication practices, including presentation style, content, and tone.

Developed process management protocol for efficiency, clarity, and ease-of-use.

Provided executive support, including planning and implementing strategy.

Directed strategic projects and business operations for the department.

Dining Room Host (2009-2012)

Northland International University, Dunbar, Wisconsin.

Oriented guests and directed their attention to relevant locations.

Provided a friendly first impression to visitors.

Kept facilities neat and attractive for all meal attendees.

Directed and planned operations for organization-wide events.

Production Team Leader (2006-2011)

Staples SchoolKidz USA, Lincolnshire, Illinois.

Increased productivity and morale within a department of approximately 25 employees.

Provided tools and proactive support in conflict resolution and mediation.

Streamlined and improved processes for order fulfillment speed and accuracy.

Focused on professional development of team members through mentoring and delegation.

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