Customer Service Sales

Kristal's InformationLocation: Richardson, TXTitle: Bankruptcy ManagerWilling to Relocate: NoMember Since: 2012-09-29

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Kristal Boyd

**** * ********** *** #**** Richardson, Texas

Cell- 214-***-****

email: ******@*****.***

Objective:

To find a position that can utilize my current skills and abilities with potential for growth

professionally.

Summary of Qualifications:

Over 10 years of office and administrative assistant experience. Ability to work well with others. Strong organizational and communication skills. Proficient in Microsoft Windows, Outlook, Word and Excel with working knowledge of PowerPoint and Access. Working experience with IBM AS400 and JDE.

Working Experience:

Counrtywide/Bank of America December 2006- Present

Bankruptcy Manager TX

Strong organizational, customer service, administrative, and analytical accomplishments. Demonstrated ability to meet critical individual deadlines and maintain high volumes of work, accurately; coach, train, motivate, schedule, dismiss, and mentor, personnel. Capable of multi-tasking, dedicated, honest, strong work ethic, enjoys working with people, persuasive, intelligent, organized, and insists on a high quality of work and service. Learned and worked every type of investor, QC files, mailed out documents, special projects, order office supplies, assign files, resolved escalation issue, Manage a team of ten associates. Write policy and procedures.

Tree of Life, Inc September 2004 - December 2006

Receptionist/Customer Service Dallas.TX

Answers multi-line phone system. Greet and interact with visitors to assure proper direction. Works with Account Managers on addition / deletion of items to authorized lists and notifies sales of changes by generating presentation sheets. Keys price changes. Distribute various sales reports to Sales Management. Generates mail out for customer service. Distributes incoming packages from FedEx and DHL. Performs other duties as assigned.

Bearcom Wireless February 2001 - June 2004

National Executive Account Executive/ Assistant Garland, TX

Inside networking to generate new vendors and customers. Manage accounts throughout the country with supporting various vendors. Work with accounts payable and sales invoicing. Data entry of sales figures using Excel and JDE system for twelve outside account executives and self generated orders. Set-up new accounts in JDE Systems.

Reception and Sales for retail office.

Adams Golf November 1999 - August 2000

Office Assistant Plano, TX

Provide support to Vice President. Prepared memos and correspondence. Data entry. Responsible for incoming and outgoing mail. Performed other duties as assigned.

Gourmet Awards Food /Tree Of Life April 1994 - June 1998

Office Assistant Dallas.TX

Work on an as needed basis with Food Show manager. Communicated information regarding Food Show with all Gourmet Award Foods / Tree of Life, Inc. divisions. Vendor relations as is pertains to the Food Show, which includes data entry of vendor information, pricing and commitments; and coordinating travel arrangements and lodging for vendors participating in the show. Assisted in registration of vendors, brokers, and employees at the food show. Performed other duties as assigned.

Education:

Eastfield Community College

Ranger Junior College

North Mesquite High School

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