Manager Case

Olga Stepanova

Email: *********@********.***

Address: **** **** ******

City: Brooklyn

State: NY

Zip: 11204

Country: USA

Phone: 347-***-****

Skill Level: Entry

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

OLGA STEPANOVA

1756 65th Street, Brooklyn, NY 11204

(347) 673 - 9691

****.***@*****.***

EDUCATION

Colby College, Waterville, ME Bachelor of Arts, May 2011

Double Major: International Studies and French GPA 3.6

Honors: Ralph J. Bunche Scholar, Distinction in Major

SKILLS

* Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

* Fluent in French, Russian and Ukrainian; intermediate speaker of Arabic

RESEARCH AND WORK EXPERIENCE

Case Manager, Refugee and Immigrant Program, Goodwill Industries,

Brooklyn, NY

July 2011 - present

* Interview participants about work experience, education and career goals, and assist with job applications.

* Identify necessary support services and personally deliver services or refer to appropriate agencies or institutions.

* Network with CBOs, government representatives, schools, colleges and employers as part of program outreach.

* Conduct research, present findings, compose official letters and e-mails, and edit drafts for proposals.

* Provide simultaneous interpretation into Russian and French at public school events.

* Translate school notices, flyers, and French, Russian, and Ukrainian documents for notarization.

* Make presentations to inform potential clients and supporters about program eligibility and services.

* Determine program eligibility, create and maintain Excel databases and perform various administrative tasks.

* Handle participants' confidential information in compliance with HIPAA regulations.

Colby College, Waterville, ME September 2007 - May 2011

Research Assistant for Dr. Adrianna Paliyenko, Charles A. Dana Professor of French

June 2010 - Dec 2010

* Edited an 800-page book manuscript for structure, coherence, and syntax in advance of its publication.

* Gathered and reviewed new source material in French from digital and library archives.

* Performed monthly updates of a 19th century French women's poetry digital archive using BBEdit.

Lab Monitor at the Colby College Language Resource Center

Feb 2008 - May 2011

* Instructed patrons on the use of software and equipment and assisted with projects using Apple software.

Internet Administrator, Connexus Corp.,

New York, NY

June 2008 - Aug 2008

* Assessed virtual domain names to detect copyright infringement and categorized domains according to content.

* Acted as deputy manager, supervising eight co-workers and submitting daily group productivity reports to company headquarters in the manager's absence.

INTERNATIONAL EXPERIENCE

School for International Training (SIT),

Muscat, Oman

Jan. - May 2010

* Conducted a month-long research project about the individual's relationship to the tribe in modern-day Oman and presented findings and observations to S.I.T. faculty, peers and guests.

* Intensively studied Arabic and took courses in Political Culture and Development of Oman and the Gulf region.

* Lived with an Arabic-speaking host family, fully conforming to local norms of speech, dress and behavior for the duration of the program.

Universite de Bourgogne,

Dijon, France

Sept. - Dec. 2009

* Received intensive instruction in French language, literature, European Union politics and South African political history at the Universite de Bourgogne and the Centre International des Etudes Francaises.

* Lived and traveled with a French host family and interacted with French peers for the duration of the program.

ACTIVITIES

* Co-Founder and President, Colby Model United Nations 2008 - 2011

* Member, Maineliners synchronized skating team 2008 - 2011

2008

* Assessed virtual domain names to detect copyright infringement and categorized domains according to content.

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