Manager Sales

Steve Cannistra

Email: *********@********.***

Address: *** *. **** ****

City: Des Plaines

State: IL

Zip: 60016

Country: USA

Phone: 847-***-****

Skill Level: Management

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Steven L. Cannistra

390 North Wolf Road

Des Plaines, Illinois 60016

E-mail: **********@*******.***

Cell: 847-***-****

QUALIFICATION SUMMARY

Experienced in all phases of restaurant, club, sports, and entertainment management. This includes a track record of outperforming the competition through innovative management and exceptional guest service while maximizing net-operating profit. Recognized for the capacity to successfully assume sensitive management assignments, including the opening of new facilities, reorganizations, and the development and implementation of new operations and training procedures. Have worked in quality, diverse, and financially motivated companies that have created balance between operating and management of the business. Highly motivated, with a vision that encapsulates the ability to create a dynamic quality product which reflects a top profit margin. Desire to work with the best in the industry, to set trends, develop top notch talent, and to raise the bar in all venues

.

*Demonstrated strengths in financial planning, budget preparation, cost control, people production, and analytical profitability. Experienced in -Individual Business Unit- style management and producing maximum net operating profit.

*Trained new and middle management personnel on financial responsibilities, safety, loss prevention, and its importance to their individual units.

*Opened several new hospitality concepts, including freestanding restaurants and multi-unit stadium operations.

PROFESSIONAL EXPERIENCE

HOSTMARK HOSPITALITY GROUP-Best Western O`Hare, Rosemont, IL Nov 2011 to Feb 2012

Food & Beverage Manager

Pine Grove Restaurant - Responsible for all food and beverage operations for this family restaurant.

Accountable for operations and facilities in the unit utilizing strong delegation and follow-up skills to make certain all budgets are met and exceeded.

Responsible for effectively managing and operating the business while implementing and adjusting various sales plans and programs for the unit, with a focus on exceeding budgeted sales and fostering demand for brand and product.

IGNITE RESTAURANT GROUP - Niles, IL Jan 2010 to Jul 2011

Executive Chef

Brick House Tavern & Tap - Responsible for all kitchen operations for this fast growing, ever-changing national gastro pub.

Accountable for operations and facilities in the unit utilizing strong delegation and follow-through to ensure positive outcomes. Progressive job responsibilities include: supervision, training and development of hourly team, interviewing, hiring, orientation, and scheduling of all hourly team members, purchasing, food production, quality assurance, waste reduction, health and safety standards, promotional menu implementation, budgeting, and P&L responsibility.

DARDEN RESTAURANTS, INC. - Chicago, IL 2005 to 2009

Manager - Sep 2005 to Aug 2008

Senior Culinary Specialist - Aug 2008 to Jun 2009

Longhorn Steakhouse - Responsibilities included training in all aspects of restaurant operations.

Proficiently handled all kitchen and purchasing operations, as well as bar and service areas, at the individual unit level.

Successfully completed projects on a regional level (e.g., cost, labor, and inventory controls).

Areas of responsibilities were consistently above company standards.

Maintained the lowest costs and the highest profits in the entire region.

Achieved one of the lowest employee turnover rates in the company.

As senior culinary specialist, planned and developed menus, on a national level, with other culinary specialists from around the country.

This restaurant was consistently used as a test market kitchen for all new menu items.

Ensured each subordinate kitchen manager and line associate learns and performs all departmental job responsibilities to the best of his ability.

LEVY RESTAURANTS - Chicago, IL 1980 to 2005

Director of Purchasing - May to July 2005

Fulton`s on the River, Chicago - Responsible for restaurant purchasing, receiving, storage, and inventory control.

General Manager - Dec 2003 to May 2005

Simultaneously operated two different Levy businesses with individual financial statements, both in Sears Tower, Chicago. Responsible for effectively managing and operating the businesses while implementing and adjusting various sales plans and programs for the units, with a focus on exceeding budgeted sales and fostering demand for our brand and product.

Eadie`s Kitchen &Market - a restaurant catering to area office workers, open weekdays for breakfast and lunch, providing grab-and-go, high-quality food. Managed and developed staff to ensure productivity and quality food.

Tower Catering - provided Chicago South Loop businesses with catering, delivery, and banquets. In-house business serviced the 33rd floor conference center, 99th floor Top of the Tower, and occasionally very large functions on vacant floors of the building. Events included weddings, and social and corporate functions. Developed and implemented operation strategies to maintain the profitability of this unit. Tower Catering was the only profitable business from five Levy managed operations in Sears Tower since September 2001.

Training and Development - Aug to Dec 2003

Quest Center & Arena in Omaha, Nebraska - Assisted with opening the venue by training and developing concessions managers, supervisors, and staff.

Director of Operations - Feb to Aug 2003

Alexian Field (home of the Schaumburg Flyers minor league baseball team) - Led two interns and an hourly team in the execution of the -Levy Difference- in operations, human resources, and financials, and developed and maintained a strong relationship with the client/owner of the Schaumburg Flyers. Implemented strategies to build top-line sales, and worked with the client to enhance home nights and build group sales.

Food and Beverage Manager/Loss Prevention and Workman`s Comp Coordinator

McCormick Place Convention Center - Worked in Kitchens, Banquets, two Starbuck Units, and Public Foods departments. Assumed the role of Lost Prevention Coordinator in 1999, and was responsible for working with a struggling, complex department, transforming it into an award-winning unit.

Special Projects Manager

Assigned to new projects or problem units, assuming positions according to unit needs, such as training new/middle management in loss prevention, financials, cost, and labor controls; implementing new inventory control systems; and hiring and training hourly employees in new and existing projects. Units included:

Oakland Coliseum and Arena Complex

Wrigley Field Stadium Club and Suites

Arrowhead Stadium, Arrowhead Club and Suites - Kansas City

Joe Robbie Stadium Preferred Level, Suites & Catering - Miami

Hartford Civic Center Club, Suites & Catering

Jacobs Field Club Lounge, Terrace Club and Suites & Catering - Cleveland

Hollywood Race Track - Los Angeles

The Lincoln Park Zoo Food Festival Concessions & Catering - Chicago

Comisky Park Stadium Club and Suites

Hoppers Dining Car - Chicago

TWA Dome/America Center Convention Center - St. Louis

Golf and Beach Concessions - Chicago

Randall`s Rib House - Chicago

Director of Operations, Ravinia Music Festival/Levy Opening Management Team

Developed a new reservation system for the fine dining facility at this multi-unit operation

Played an integral part in qualitatively and financially turning around the Levy Bakery

Opening of Phase Two of the Sears Tower project, which included Cafe Chicago and Chefs Express (the Tower`s exclusive caterer)

The renovation of the food and beverage as well as catering departments at The Lincoln Park Zoo and the Stadium Club at Wrigley Field, in Chicago

EDUCATION

DePaul University - Working toward certification in Purchasing Management

University of Loyola, Chicago, IL - Business Writing Classes

Harper Jr. College, Palatine, IL - Business Administration Classes

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