Administrative Assistant Medical

Connie L. Johnson

Email: ********@***********.***

Address:

City: Parker

State: CO

Zip: 80138

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Efficient Medical Administrative Assistant skilled in tackling administrative patient-oriented tasks in fast-paced environment. Patient-focused with 5 years experience working in busy medical office serving diverse populations.

Educational Background:

High School Dipolma from CSI Career College, Vacaville CA 1/2001 to 10/2007 (Medical Administrative Assistant)

Job History / Details:

Career Overview

Efficient Medical Administrative Assistant skilled in tackling administrative patient-oriented tasks in fast-paced environment. Patient-focused with 5 years experience working in busy medical office serving diverse populations.

Skill Highlights

Reliable, works as team player

Managed Front Desk with precise attention to details

Managed multi- appointment phone line with high volume patient calls

MS Word,Power Point, Outlook

Proficient in Medical Filing, EMR

Medical terminology

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Scheduling

Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Customer Service

Handled patients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

September 2010 to June 2012

DP Technology Services Inc David Grant Medical Center Travis AFB, CA

Heart Lung and Vascular Front Desk Administrative Medical Assistant

Managed incoming,outgoing calls for busy medical office

Professionally courteously verified appointment times with patients

Consistently praised by management for quality,timeliness of front desk duties, attention to detail, exemplary patient care with team-player attitude

April 2009 to September 2010

TSI Corp; David Grant Medical Center

David Grant Medical Center Travis AFB, CA

Family Medicine Appointment Scheduler

Managed high call volume with tact, professionalism

Professionally, courteously verified appointment times with patients

Accurately documented, researched resolved patient issues

November 2007 to April 2009

Dr. Donna Scolaro O.D. Vacaville, CA

Front Office Administrative Medical Assistant

Obtained detailed medical, personal data for patient charts, records

Efficiently performed insurance verification, pre-certification, pre-authorization functions

Helped patients select frames according to desired style, color

Education

2007 CSI Career College Vacaville, CA

Certificate Medical Administrative Assistant

Coursework in Healthcare Administration

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