Sales Customer Service

uretta Nangah

Email: ********@******************.***

Address:

City: Denver

State: CO

Zip: 80249

Country: USA

Phone: 720-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A financial service professional willing to learn new skills, take on new challenges and complete any education and training necessary for career growth.Excels in providing quality service to internal and external clients while building key strategic relationships.

Educational Background:

High School Dipolma from Community college of aurora, Aurora CO 1/2001 to 5/2008 (Business and Finance)

Job History / Details:

Professional Summary

A financial service professional willing to learn new skills, take on new challenges and complete any education and training necessary for career growth.Excels in providing quality service to internal and external clients while building key strategic relationships.

Core Qualifications

Service professional with 8 years of maintaining a strong focus o customer satisfaction.

High level of professionalism with the ability to handle confidential information with complete discretion.

Excellent communicator with the ability to effectively interact with both internal and external business partners.

Adept learner able to follow instructions and work independently requiring no supervision

Great customer and communication skills, inbound and outbound.

Experience

February 2009 to August 2012

U.S Bank Denver, Co

Sr. Financial Professional

Work as a financial adviser helping small and large corporations understand and choose 401k to best meet their needs.

Conduct Financial Needs analysis and recommends appropriate products to meet clients needs.

Educates and sells clients products including Life Insurance, Long-Term Care, Disability and Mutual Funds.

Adept in creating, developing, and executing short and long-term financial strategies customized to meet needs in profit-driven, customer-focused environments.

Increased sales by 20 percentage over a two-years period.

Expert in establishing consensus across cross-functional lines and divergent levels of risk tolerance,with key instinct to quickly affect change or improvement.

Respected leader with a team-player mindset and a roll-up-your-sleeve work ethic.

February 2007 to August 2009

Exide Technology Denver, co

Assistant Accounts Manager

Delivers informational sales presentations to potential clients and assists though out completion of application process while strengthening client relationship.

Present purchase offers to sellers for consideration.

Interview clients to determine what kinds of product they are seeking.

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and lease.

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

compare a property with similar properties that have recently sold in order to determine its competitive market price.

Generate lists of properties that are compatible with buyer's needs and financial resources.

Coordinate property closings, overseeing of documents and disbursement of funds.

promote sales of properties though advertisements, open houses, and participation in multiple listing services.

March 2000 to March 2002

Community College Of Aurora aurora, co

Admissions Coordinator

Communicate with students to ensure all documents were turned in on-time meeting all dead lines.

Evaluate students transcripts and made recommendation for further student development.

Edit, review and update correspondence and weekly distributed reports.

Answer inbound calls in supports of customer and student needs.

Convey in a reassuring manner step by step instructions to resolve application issues.

Perform data entry and processing in multiple databases.

May 2002 to December 2005

ADT Security Services aurora, co

New Accounts Manager

Provided high quality and timely customer service to achieve individual goals and targeted performance levels.

Consistently meet established productivity and quality standards.

Interface with customers on phones and answer questions regarding products, pricing, and services.

Respond to all telephone calls in a quick and courteous manner.

Track record in staff management and training, recruit, hire, motivate and integrate high-performance and award winning sales teams; establish performance goals and controls, while monitoring results to meet strategic objectives.

Seasoned sales executive with comprehensive experience in delivering business development and leadership positively impacting corporate bottom line through skillful orchestration of sales and accounts acquisition, management, and retention functions.

Education

2008 Community college of aurora Aurora, co

Associate of Science Business and Finance

Achieve mine Associates of Arts Degree-Emphasis in Finance and Business.

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