Customer Service High School

Karliane Showers

Email: ********@***********.***

Address:

City: Belmont

State: MI

Zip: 49306

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Over Three years of experience in customer service. Knowledgeable in Microsoft software. Skilled in technical writing, including memos and letters. Commended for hard work and leadership skills. Excellent at fulfilling all customer needs.

Educational Background:

High School Dipolma from Rockford High School, Rockford MI 1/2001 to 9/2010 (Business)

High School Dipolma from Grand Rapids Community College, Rockford MI 1/2001 to 12/2012

Job History / Details:

Career Overview

Over Three years of experience in customer service.

Knowledgeable in Microsoft software.

Skilled in technical writing, including memos and letters.

Commended for hard work and leadership skills.

Excellent at fulfilling all customer needs.

Core Strengths

Knowledgeable in Microsoft Office, Excel, and Publisher.

Working independently as well as with a team.

Performing under pressure.

Handling disgruntled customers with utmost respect.

Charismatic with customers and co-workers.

Self motivated and hard working.

Easing going and flexible.

Willing to put in extra hours to complete the duty.

Accomplishments

Computed Data-

Worked with two different companies using excel, word and outlook, inputing and refining data.

Graduated a computers class successfully. The class educated on excel, word, access and publisher.

Customer Service-

Three years of experience at a country club working with members of all ages and needs.

Part-time work as a receptionist there, taking phone calls and handling memos and messages for different avocations. Also doing paper copies and faxes, and newsletters and posters of upcoming events.

Work Experience

June 2010 to Current

Blythefield Country Club Belmont, Michigan

Server/Receptionist

Performing active customer service by participating in a range of duties, from bartering and food service to babysitting and secretary work. All the while forming personal relationships with many customers and working to fulfill all of their needs with a positive attitude.

Educational Background

2010 Rockford High School Rockford, Michigan

High School Diploma

2013 Grand Rapids Community College Grand Rapids, Michigan

Associate of Arts Business

Working toward a transferable associates degree in liberal arts, I have obtained my macro degree in transferable credits and am currently working on my liberal arts degree minor with a major in business administration.

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