Customer Service High School

Jennifer Wallace

Email: ********@****************.***

Address:

City: Bridgeport

State: CT

Zip: 06605

Country: USA

Phone: 203-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer service and sales expert who identifies customer needs and delivers solutions to problems. I'm also experienced in processing and receiving shipment.

Educational Background:

High School Dipolma from Harding High School, Bridgeport CT 1/2001 to 6/2005 (Health Magnet)

Job History / Details:

Summary

Customer service and sales expert who identifies customer needs and delivers solutions to problems. I'm also experienced in processing and receiving shipment.

Highlights

Floor set design

Shipping and receiving

Store maintenance

Display resetting

Friendly and outgoing

Team player

Active listener

Organized

POS systems knowledge

Experience

April 2012 to 12/10/2012 12:00:00 AM

Talbots Westport, CT

Stock Support

Conducted monthly, quarterly and yearly inventories of warehouse stock. Operated Fedex shipping system efficiently and accurately. Worked at a rapid pace to meet tight deadlines. Verified and recorded the count and condition of cargo received. Packed containers and re-packed damaged containers. Cleared damaged items and loaded freight.

August 2011 to April 2012

Victoria's Secret Fairfield, CT

Shipment Processor

Displayed the appropriate signs for products and sales promotions. Arranged items in favorable positions and areas of the store for optimal sales. Organized and located inventory. Upheld stock levels and proper pricing for multiple product lines.

October 2007 to November 2009

Walmart Stratford, 06605

Cashier / Pharmacy Technician

Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions. Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Strictly maintained customer and patient confidentiality.

Education

2005 Harding High School Bridgeport, CT

High School Diploma Health Magnet

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