Sales Customer Service

David Herwood

Email: *********@********.***

Address: **** ******* ****

City: Fairfax

State: VA

Zip: 22030

Country: USA

Phone: 703-***-****

Skill Level: Experienced

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DAVID HERWOOD

5271 Tractor Lane Fairfax, VA 22030

703/ 929-2141 * *********@********.***

Summary of Qualifications:

Extensive experience in business management, sales, and sales management to include:

New Business Development

Key Account Management

Customer Relationship Building

Conduct Live Demos

Contract Negotiation

Strategic Planning

Staff Training and Development

Budgeting & Forecasting

P&L Management

Operations Management

Professional Experience:

InterCom Network July 2012 to present

Senior Account Executive

Provide consultative sales of web based applications to the Educational, Federal, state, local governments, and public sector. Prospect and sell software to customers through trade shows, cold calls, referrals and networking.

Proficient conducting live demos and keeping the audience engaged.

Able to qualify leads, build report, and identify prospects needs and internal processes.

Efficiently communicate product benefits to match clients needs.

Negotiate competitive pricing with customers and close deals quickly.

Responsible for all contracts and proposals.

Effectively trained and coached both veteran and junior sales team members.

Extreme Auto Sales, LLC 2001 to 2012

President and Owner

Founded business in 2001 as an independent dealer operator; responsible for all business including sales and marketing, dealer and partner relations, inventory management, financial management, and P&L.

Hands-on management of product acquisition, sales, financing, shipping, and marketing.

Developed and managed business relationships and channel partnerships.

Built network of dealer relationships; distributed vehicles nationwide and internationally.

Managed all fixed operations.

Ability to partner with dealers, appraise vehicles, and retail and wholesale cars at a profit.

Experienced in tracking, buying and selling vehicles at auctions.

Average $5.5 million sales annually.

Responsible for all financial transactions, pricing, contracts, invoicing, collections and P&L.

Proficient in QuickBooks Premier.

Established partnership for vehicle warranties and resale of their maintenance plans.

Managed automotive ecommerce website from loading inventory to logistic and internet sales, and shipping products.

Developed and analyzed market forecasts and trends.

Built extensive customer base with excellent customer service and support.

Kar Korner 1994 - 2001

Auto Broker

Developed and built relationships with car dealerships to exclusively appraise and purchase vehicle trade-ins. Within a short period of time, became a trusted business partner to numerous dealers for appraisals and purchasing trades.

Trained dealership managers to evaluate and describe a vehicle effectively for appraisal.

Set-up a nationwide dealer network to broker all makes of used vehicles suited for their market.

Developed relationships with vendors and suppliers.

Purchased inventory for franchised dealers at auctions for their pre-owned inventory.

Education:

West Virginia University

Bachelor in Liberal Arts, Minor in Communications

Phi Sigma Kappa Fraternity

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