Sales Manager
Resume:
Rick DiCenso
Email: *********@********.***
Address: **** **** ******
City: Minneapolis
State: MN
Zip: 55407
Country: USA
Phone: 508-***-****
Skill Level: Management
Salary Range: $100,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
ADDRESS
Rick DiCenso
3112 Park Avenue
Minneapolis, MN 55407
*********@********.***
EMPLOYMENT
Comcast Corporation
Framingham, MA
Senior Sales Manager Business Services Division
05/2005-05/2012
Led New England consistently overachieving plan with average monthly revenues of $160K/123% in 2006, $204K/124% in 2007, $260K/124% in 2008, $320K/130% in 2009, $390K/135% in 2010 with a 38% Metro Boston penetration rate.
Succeeded in managing the account relationships of Bose, Staples, TJX & Genzyme, consistently outperforming growth quotas utilizing consultative selling skills and exceeding service expectations.
Motivated with a hands-on, situational style while coaching: territory planning & development, prospecting, solution presentations & negotiations, resulting in the lowest team turnover in the Northeast with an average seller`s tenure of 4 years.
Ranked nationally year over year in the top 5%, of a 400 manager leadership team.
Conducted team quarterly & annual reviews issuing improvement plans as needed.
Gateway Computer Inc.
San Diego, CA
Directory and Category Manager of Small Business
05/2002-05/2005
Evaluated marketing strategy, based on knowledge of established SMB category objectives, market characteristics, and cost ending 2003 at 100%, 2004 at 108% & 2005 at 125% to plan.
Owned the entire process of solution bundle roll out from product development to training sales teams on positioning to both new and existing prospects.
Managed marketing campaigns with Microsoft & Intel teams overachieving 3x ROI requirements resulting in increased partner funding each quarter.
Transitioned 200 person sales force into 2 segments, outside & inside sales, after Acer merger.
Outsourced a call center team generating over 400 leads per month with a close rate of 30% resulting in the continuance of the out source lead generation program.
Gateway Computer Inc.
Framingham, MA
General Manager
04/2000-05/2002
Brought region to profitability in 2001 ending at $2.2M, 105% over plan.
Outperformed sales metrics hiring and performance managing a 20 person sales team
Created a New England sales & management training program resulting in national implementation & a promotion to corporate as the director of small business.
MCIWorldcom Inc.
Boston, MA
Senior Sales Manager
02/1992-03/2000
Managed hiring and development of a brand new 15 regional sales team resulting in $2.1M in new
sales, 110% for 1997, $2.3M/113% for 1998, $2.8M/115% for 1999.
Ranked amongst the top 3 northeast managers closing over 1,000 new accounts annually.
Enhanced public image within the business community through new business development,
community outreach, and aggressive networking.
MCIWorldcom Inc.
Clinton, MS
Regional Sales Trainer
04/1995-09/1996
Trained account executives on local services increasing sales by over 25%.
Certified management in Situational Leadership.
Managed the technical training of all contracted staff, resellers and outsourced call centers.
Conducted new hire orientation classes in the East, Central and Western regions
MCIWorldcom Inc.
Seattle, WA
Account Executive
09/199*-**-****
Named #1 local services account executive in 1993 achieving 220% of plan through successful cold calling, needs analysis, value assessment, and project implementation.
Overachieved through instituting a high activity model of 40 door knocks and 20 outbound telemarketing calls to decision makers, referrals, vendors, and corporate marketing leads.
Provided extensive expertise on local services to global accounts including Boeing, Microsoft, Amazon.com, and Starbucks with project management, sales and implementation.
CERTIFICATIONS
Miller Heimann`s Consultative Selling
Kellogg University Seminar on Negotiations
LACE Customer Service
Situational Leadership
EDUCATION
Suffolk University
Boston, MA
Bachelor of Science History
Bachelor of Science Sociology
Graduated 07/1992 Magna Cum Laude
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