Manager Project

Management: Operations (Toledo)

Date: ****-**-**, 7:57PM ****************@*****.***

Please note, I have 35 years exp. I am not looking for personal assistant or nanny work. Please read my resume before any replies.

I am looking for an Operations, Wharehouse, Installations Management position

2823 Alisdale Drive Toledo, Oh 734-***-**** *************@*****.***

Professional Profile

Self-motivated service-focused operations and business management professional seeking to leverage both experience and education. Detail-oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of successful installation management, while ensuring high customer satisfaction and a positive company image. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values. Driven partner eager for professional growth, increased responsibility, and the opportunity to apply extensive management experience in a challenging environment.

Skills Summary

Inventory Control Sales Support Internal Reporting

Job Budgeting Effective Communicator Team Member

Quality Control Project Management Professional Attitude

Operations and Installation Manager -- Acquired Skills

Represented company brand with poise, integrity, and positivity

Developed a rapport with customers and orient them to various products and services

Responsible for inventory management and control, including scheduling and acceptance of deliveries, verification of supplies and inventory reports

Facilitated day-to-day operations, including dispatch of installers for both commercial and residential jobs, material management and generation of evaluations and reports for both internal staff and subcontractors

Coordinated maintenance of building, property and equipment

Responsible for project estimates, drawing on extensive experience and knowledge of process, creating workable budgets and timelines

Coordinated with partners to generate and develop sales leads

Encouraged high customer retention by maintaining friendly, supportive contact with existing clients

Studied internal literature to become an expert on products and services

Responsible for recruitment of qualified contractors, as well as developing and maintaining performance metrics and records

Interacted with support staff and company resources effectively to create the best consumer experience

Implemented operational improvements leading to improved job volume and increased client base

Maintained records of site visits to potential and existing clients to assist in assessing their future needs

Strictly adhered to budgets and schedules

Professional Experience

Dalene Flooring 2012-2012

Union Flooring, Project Manager (Waterbury, Ct ) 2012-2012

Immaculate Carpet Cleaning, Operations Manager (Windsor Locks, Ct ) 1999-2011

Commercial Flooring Concepts, Warehouse Manager (Windsor, CT) 2010-2011

Accu-Struct/Floors Now, Installation Manager (Newington, CT) 2009-2010

Mohawk Industries, Field Service Technician (Calhoun, GA) 2003-Present

Goldsmith & Lombardo Floor Coverings, Operations/Installation Manager (West Hartford, CT) 1999-2009

5 Star Flooring, Operations Manager (East Hartford, CT) 1995-1999

R&K Renovations, Carpet Installer & General Contractor (Wallingford, Ct) 1976-1995

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