Melissa Fortier
Email: ********@*********.***
Address:
City: Az City
State: AZ
Zip: 85131
Country: USA
Phone: 520-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals. Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals.Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Educational Background:
High School Dipolma from Casa Grande Union High School, Casa Grande AZ 1/2001 to 5/1997 (general)
High School Dipolma from Central Arizona Collage, Casa Grande AZ 1/2001 to 12/2012
Job History / Details:
Summary
Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals.Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Highlights
Exceptional customer service
Sales expertise
Strong sense of banking ethics
Practiced knowledge of bank security systems
Debt and credit management
Strong work ethic
Perfect attendance record
Cash dispenser operation
Currency and coin counter
Safe and vault operation
Reliable
Excellent communication skills
Friendly
Energetic
Approachable
Flexible
Team player
Organized
Accomplishments
Consistently achieved a 98 percentage teller balancing average.
Experience
February 2011 to June 2012
Eagles Wings Quilting Casa Grande, AZ
Sales Manager
Assembled in-store marketing displays. Handled all sales transactions. Sold Machines and fabric to customers. Worked the long arm quilting machine in down time.
February 2002 to February 2010
First Credit Union Tempe, AZ
Phone Center/Trainer
Opened new customer accounts, including checking, savings and lines of credit.Established new customer accounts including checking, savings, lines of credit and loans.Processed cash withdrawals.Trained employees on cash drawer operation.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Maintained confidentiality of bank records and client information.Received regional branch recognition award for outstanding customer service.Directed specific questions to appropriate branch personnel.Delivered prompt, accurate and excellent customer service.
Education
1997 Casa Grande Union High School Casa Grande, AZ
High School Diploma general
3.6GPA
Central Arizona Collage Coolidge, AZ
Chem Engineering