Customer Service High School
Resume:
Alan Benton
Email: ********@******.***
Address:
City: Spring
State: TX
Zip: 77373
Country: USA
Phone: 281-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
A manager with diversified management experience in rail car repair, operations, and customer service. Motivated analytical, and creative in management concepts. Adapt at managing a variety of task and heavy schedules, communicates well at all levels and effective in creating a team that archives timely results, driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Educational Background:
High School Dipolma from Tarkington High School, Cleveland TX 1/2001 to 5/1987 (Basic)
Job History / Details:
Executive Summary
A manager with diversified management experience in rail car repair, operations, and customer service. Motivated analytical, and creative in management concepts. Adapt at managing a variety of task and heavy schedules, communicates well at all levels and effective in creating a team that archives timely results, driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Core Qualifications
Operations management
Policy/program development
Cross-functional team management
Staff training
Supervision and training
Calm under pressure
Complex problem solving
Sound judgment
Staff development
Inventory control
Policy/program development
Cross-functional team management
Professional Experience
July 2011 to November 2012
Rescar Channelview, Texas
Assistant Plant Manager
One of the largest contract repair shops in United States.Managed team of 107 employees.Responsible for all productions, safety, Plant maintenance and scheduling of rail cars in and out of shop.
October 1987 to June 2011
Union Tank Car Cleveland, Texas
Supervisor
One of the largest lessors of the railroad tank and hopper cars in the united states.
Supervisor 2008-2011
As supervisor I was responsible for managing 30 employees, and over seeing all repairs and related paper work,Meeting production deadlines while maintaining a safe and efficient shop.
Achievements
Increased efficiency by an average of 26 percentage through training and scheduling.
Assessed organizational needs and reconstructed job responsibility to improve overall effectiveness .
Car repair/lead man 1991-2008
Responsible for quality mechanical repairs including tank inserts and modification.
Achievements
Certified welder in Smaw - Fcaw, Stainless and aluminum wire
Experience in A.A.R and F.R.A. regulations
Trained in air brakes and post weld heat treatment.
Car finish man 1987-1991
Responsible for applying a quality finish coat to rail cars in a safe and efficient manner.
Experience in exterior grit blast, coating applications, and decal application and regulations
Education
1987 Tarkington High School Cleveland, Texas
High School Diploma Basic
Affiliations
Improved plant safety record through training and implementation of behavior based safety.
Increased projected out dates accuracy through scheduling and diligence.
Assessed organizational needs and reconstructed job responsibilities to improve the plants effectiveness.
Leadership Development
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