Customer Service Data Entry

Customer Service Rep

Date: ****-**-**, **:**PM ******************@*****.***

Mireya Solis

**** * ****** ** ***** Ana CA 92703

Cell: 714-***-****

Email: ***************@*****.***

Objective: I am looking for a position where my skills can be used to benefit the company and allow for personal growth.

Skills: Ability to fax,answer phones email, scan documents and make copies

Knowledgeable in Mircosoft office

Filing and organizational skills

7 years experience in Customer Service

Ability to take accurate phone messages and deliver messages promptly

45 WPM

Employment History:

Garza Industries: May 2010-Present

Receptionist

Greeting clients

Check log entering check logs in Excel daily

Sending out catalogs

Answering questions for customers online

Customer Service Rep

Purshasing

Entering Returns

Emailing, faxing,scanning, filing

Microsoft Office, Outlook, AX Microsoft Dynamic Program

Address any issues with customers or vendors

Processing orders

Cold Calling 150 calls daily

Wholesome Choice: May 2009-Feb-2010

Customer Service

Data entry up to 500 items daily

Pricing & tagging,sign making,faxing,scanning ect

Scan Cornator

On Point Media: March 2009-May 2010

Customer Service Rep

Generating leads

Data Entry

250 + calls daily

Best Buy: March2008-Present

Customer Service

Stocking and buliding displays

Cashier

Dot.coms

Devo items

UPS/Fedex

Make employee schedules

The Office Bar and Grill: March 2008-Dec 2008

Customer Service

Server

Cleaning up stations

In charge of counting tilts

Black Angus: June 2007- March 2008

Hostess/ Expo

Taking To GO orders

Seating Guests

Pre-paring food

Ansafone Communications: August2004-June 2007

Customer Service Rep/ Receptionist

Data Entry

Successfully complete all jobs in a timely manner

Answer phone calls for big and small companies

Responsible for training new employees/ dispatching calls

Awarded 100% in Customer Service

300 + inbound calls daily

Order Taking

Taking donations for Katrina

Diploma:

Attending Santa Ana College working towards a degree in Human Resource Management

Certified Present -Fall 2010

Attended Orange Coast College for Flight Attendant in 2007

ROP: Certified Nursing Assistant 2006

Gen Education at Santa Ana College 2003-2005

References Upon Request

Contact this candidate