Sales Customer Service
Resume:
Adrian allridge resume
Adrian C Allridge
Kalamazoo, MI 49048
***********@*****.***
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Education
2007-present: Bachelors in Business Administration, Davenport, University
2000: Diploma, Kalamazoo Central High School, Kalamazoo, MI
Work Experience
October, 2010-December, 2010 Medicare Sales Coordinator, Priority Health, Kalamazoo, MI
Created and maintained account and customer-relationship management documentation to be used in planning and providing monthly productivity updates to the Medicare Senior Manager, together with the Medicare Senior Manager determined productivity goals on a daily basis. Maintained appropriate reporting database systems and working knowledge of plan benefit, program changes, and ensured compliance and quality of sales process components, adhering to all applicable CMS regulatory requirements.
September, 2009-Feb, 2010 Medicare Sales Coordinator, Kelly Services, Kalamazoo, MI
Answered telephone calls and relayed messages to the proper Sales Representative, maintained the sales files according to company policy, entered and traced sales agreements in the sales computer system on a daily basis, assisted customers on requests that could be handled internally, provided customer service in assisting to resolve incoming customer issues or problems regarding account and/or services, forwarded incoming sales and potential new contract opportunities to Sales Representatives, completed reporting requirements accurately and timely.
March, 2000-July 2008: Network Coordinator, Interfaith Homes, Kalamazoo, MI
Managed a low income neighborhood and promoted activities within that designated area, formed links with local organizations, solicited donations from local businesses for events and programs, ran inventory, promoted crime reduction initiative programs, monitored neighborhood s achievements, distributed crime reduction material to residents, kept residents of the neighborhood informed through newsletters and organized Neighborhood Watch meetings for designated neighborhood, partnered with the Neighborhood Police Officer and Police Community Police Officers to ensure crime reduction. Responsibility included hiring and training volunteers and employees.
November, 2003-April 2008: Youth Coordinator, City of Kalamazoo, Kalamazoo MI
Developed, conducted, and coordinated youth programs and events for children and young adults, facilitated relationships between organizations, coworkers and, businesses with the emphasis on coordinating youth services, recruited children form designated neighborhood for programs and services offered; interviewed, screened and hired potential candidates for open positions, responsible for training volunteers and employees.
Adrian C Allridge
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