Customer Service Quality Control

william Jernigan

Email: *********@********.***

Address: **** ********** *****

City: Norcross

State: GA

Zip: 30092

Country: USA

Phone: 404-***-****

Skill Level: Entry

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

6295 Broomsedge Trail, Norcross, GA, ********-***-*************@********.***

William Hunter Jernigan

Objective

Driven, dynamic, and computer -savvy young professional, open to new opportunities and interesting work.

Experience

August 2012-Present

Castle Parking Solutions

Atlanta, GA

Dispatch

Manage parking for up to 15 parking decks around metro Atlanta area.

Troubleshoot parking application through a program called SharePoint.

Handle incoming calls from customers and dispatch operators as necessary to do gate repairs and boot removals.

Exhibit good customer service skills to often angry patrons. Provide polite and professional information to booted customers.

October 2011 -August 2012

Atlanta Graphic systems

Conyers, GA

Quality Control

Responsible for inspecting decals for fleets of semi trucks for companies like Home Depot, Lowes, and Ryder.

Work with a small crew to make adjustments to decals with a big emphasis on detail.

Communicate with company executives to make sure they are happy with final product.

Provided strong customer service and interpersonal skills.

2005 -2011

Delowe Pawn Shop

Atlanta, GA

[Job Title]

Responsible for Sales and Pawn brokering

Launched and managed successful E-Bay business

Managed product inventory

Researched and tested latest consumer technology, equipment, and tool

2008- 2009

Georgia Southern University

Statesboro, GA

Physics Department Office Secretary

General office administration.

Experienced with Microsoft Office Suite (Word, Excel, PowerPoint).

2008-2009

Planetarium Internship, Director Assistant

Responsible for coordinating and co-running planetarium shows and events, demonstrating effective presentation skills for large audiences

Explained space technology and science to planetarium visitors and guests, utilizing specialized telescopes and star gazing equipment

Education

2006-2011

Georgia Southern University

Statesboro, GA

Bachelor's in General Studies, Middle Grades Education

Concentration in Mathematics

Minor in History

References

References are available on request.

Contact this candidate