Customer Service High School

ROBERT NYARKO

Email: ********@******.***

Address:

City: DES PLAINES

State: IL

Zip: 60016

Country: USA

Phone: 224-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from STEADFAST ACADEMY, Africa PA 1/2001 to 9/2006 (Computers)

High School Dipolma from A.R.S. Technical Institute School Of Management Ma, Africa PA 1/2001 to 12/2012

Job History / Details:

Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Personable and responsible Cashier with 2 years in retail and customer service. Solid team player with upbeat, positive attitude.

Skill Highlights

Energetic work attitude

Active listening skills

Store maintenance ability

Strong organizational skills

Sharp problem solver

Opening/closing procedures

Work Experience

January 2009 to January 2010

SIAW COMPANY ACCRA, GHANA

CLERK

Organized weekly sales reports for the sales department to track product success. Expressed appreciation and invited customers to return to the store.Trained new employees quarterly.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

November 2012 to Current

CASTWELL PRTODUCT SKOKIE, IL.

WELDERS

Laid out, fitted and fabricated metal components.Combined welding techniques, knowledge of metallurgy and engineering requirements to produce quality work.Inspected grooves, angles and gap allowances with micrometer, caliper and precision measuring instruments.Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment.Operated manual and semi-automatic welding equipment to fuse metal segments together.Monitored the fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.Set up equipment and welded parts according to welding chart specifications and type.Followed all safety guidelines, including proper machine guarding and lockout and tag out procedures.Adjusted the weld machines to the correct settings prior to weld applications.Cleaned and degreasedPositioned and clamped workpieces together and properly assembled them in jigs and fixtures. weld joints and workpieces efficiently.

July 2010 to November 2011

Home Care Des plaines, Il.

Personal Assistant

Observed and documented patient status and reported patient complaints to the supervisor.Read and recorded temperature, pulse and respiration.Planned, prepared and served meals and snacks according to prescribed diets. Range of motion exercises and in the use of braces. Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Assisted with ADLs.Maintained a clean, orderly and well-stocked environment.

Education and Training

2004 STEADFAST ACADEMY OBUASI, GHANA

High School Diploma

I Would like to continue education in Health care and Criminal Justice

2006 A.R.S. Technical Institute School Of Management Marketing Sales Accra, Ghana

Certificate Computers

Coursework in Business Management,Marketing Sales

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