Medical Assistant Customer Service

Romero Goodwin

Email: ********@**************.***

Address:

City: Suitland

State: MD

Zip: 20746

Country: USA

Phone: 301-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Courteous and professional with a great sense of humor.Looking for employment as a diligent and thorough Medical Assistant in a clinic or hospital team where I could apply my love and long experience of helping others.

Educational Background:

High School Dipolma from WestWood College, Arlington VA 1/2001 to 3/2012 (Medical Assistant)

Job History / Details:

Professional Summary

Courteous and professional with a great sense of humor.Looking for employment as a diligent and thorough Medical Assistant in a clinic or hospital team where I could apply my love and long experience of helping others.

Licenses

CPR certified through American Heart Association

Skill Highlights

Safety standards training

Courteous and professional demeanor

Service-oriented

Effective multi-tasker

Flexible and adaptable

Computer-savvy

Calm under pressure

Complex problem solving

Organized and professional

Customer focused and team-worker at the same time

Communication skills: must be able to report effectively to seniors, handle visitors, and evince sensitivity towards patients

Experience and ability working long-hours and nights under pressure

A warm, outgoing, positive personality, especially towards patients and visitors

Sound health for sustained performance under pressure

Professional yet warm bedside manner

Professional Experience

February 2004 to Current

Dominos Pizza Clinton, Maryland

Delivery Driver

Pack pizzas and related products and deliver to customer's premises

Collect cash and coupons from customers and receive signature with necessary verification of ID from credit card account

Drive personal or employee owned vehicle to deliver customer orders in time

Promote pizza products, distribute door hangers and promotional materials

Perform pre-trip examination of vehicle

Sell pizzas and products over well-known routes

Document and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered

Communicate with central pizza office by means of cellular telephone or citizens' band (CB) radio

Prepare a number of products, wash dishes, operate pizza oven, bring together pizza boxes, sweep floors, carry out closing tasks to company standards

October 2006 to April 2008

Capital Nissan Lanham, Maryland

Sales Assoicate

Ability to build rapport with customers and qualify their requirements both their stated and unconscious needs

Resilience

Commitment to hitting targets

Team player

Strong negotiation skills

Ability to consolidate the sale and walk the customer through every stage of the deal

Effective time management, planning and organising your own daily selling activity, such as telephoning sales prospects (previous/existing customers or general enquiries) to secure new business

A good head for figures and understanding of personal finance issues

Strong customer service skills

Good eye for detail with a talent for arranging visual displays within the showroom environment to appeal to prospective buyers

A confident individual who is comfortable communicating to a diverse customer base

October 2002 to February 2004

Safeway Food & Drugs Oxon hill, Maryland

Courtesy Clerk

Executed cash transactions quickly and accurately.

Oversaw overnight store operations, including staff assignments and production lists.Interviewed, hired and trained new team members.

Handled products and equipment in accordance with safety and sanitation guidelines.

Fulfilled special order requests, including special occasion cakes and party platters.Handled resets according to schedule, including deleted and new merchandise.

Ordered and shelved weekly sale items for customers.Built attractive holiday and seasonal displays for merchandising program.

Served shoppers in a prompt, courteous and friendly manner.Evaluated department conditions and operations to determine strengths and areas for improvement.

Education and Training

2013 WestWood College Alrington, Virginia

Diploma Medical Assistant

Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

Saves ophthalmologist's time by helping with office procedures such as laser surgeries, tear duct probes.

Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding;

keeping patient information confidential.

Counsels patients by transmitting physician's orders and questions about surgery.

Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.

Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Serves and protects the ophthalmogy practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.

Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

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