Customer Service High School

Confidential User

Email: ********@***********.***

Address:

City: Carrollton

State: TX

Zip: 75007

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success, with the opportunity to move up with the corporation.

Educational Background:

High School Dipolma from Thomas Jefferson High School, Dallas TX 1/2001 to 5/1996 (N/A)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success, with the opportunity to move up with the corporation.

Core Strengths

Bilingual : English and Spanish

Knowledge of and experience with corporate mail room procedures

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages and deliver them promptly

Good customer-relations

Work Experience

May 2009 to 12/8/2012 12:00:00 AM

Affirmative Insurance Services Addison, Tx

Claims Assistant

Manage daily, weekly, and monthly reports for the claims department.

Handle everyday claim status calls.

Make rental payments on a timely, daily basis.

Assist the Claims Director with various projects.

February 2003 to August 2008

CitiFinancial Lewisville, Tx

Loans-Credit Analyst

Call and discuss loans with current and new clients.

Successfully complete all jobs by time requested.

Bookkeeping for loan accounts assigned to me.

May 2002 to February 2003

Sears Outlet Addison, Tx

Customer Service

Handle a cash register.

Answered incoming calls on timely manner.

Check out customer with appliance purchases.

January 2002 to May 2002

M-Port Retail Store Dallas, Tx

Customer Service Supervisor

Customer service supervisor: in charge of all cashiers.

Bookkeeping for stores previous day earnings.

In charge of service desk returns and exchanges.

Answered incoming calls on a timely manner.

March 2000 to January 2002

Marriott Hotels Irving, Tx

Accounts Receivable/ Accounts Payable

Answered billing questions.

Processed payments for bills and purchase orders.

Review and audit money transactions from previous day.

Make daily banking deposits.

Educational Background

1996 Thomas Jefferson High School Dallas, Tx

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