Customer Service High School

Christine's InformationLocation: SAN ANTONIO, TXStatus: In need of a jobExperience: 0-1 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: StudentWork Status: U.S. CitizenMember Since: 2012-12-18 Helpful Links

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Christine Campos

San Antonio, Texas

*********@*****.***

Career Focus

I have 20 years in the customer service department. And, I have 10 years in the loan service department for the escrow department in planning, developing and implementing skills to review loans.

Experience

July 2007 – September 2007

Wachovia Mortgage Corporation San Antonio, TX

Loan Service Department / Escrow Audit

Computed, recorded, and proof read data, records and reports on a daily basis

Complied with federal, state and company policies, procedures and regulations

Handles various bookkeeping duties

Communicated with customers, employees, and other individuals to answer questions and explain information

Reviewed files, records, and other documents to obtain information and respond to request for loans

going &/or coming out of foreclosure &/or bankruptcy for delinquent taxes due

November 1996 – June 2007

World Savings & Loan Association San Antonio, TX

Loan Service Department / Escrow Department

Managed multi-lined telephone system & routed call to appropriate department

Utilized First America’s Smart web to research tax authorities due by customers

Responsible to process customer refunds on escrow overage after taxes were paid

Reviewed files, records and other documents to obtain information and respond to request

for loans going &/or coming out of foreclosure &/or bankruptcy for delinquent taxes due

July 1987 – November 1996

Montgomery Ward San Antonio, TX

Retailes Clerk /Automotive Department

Answered customer calls for parts, accessories, &/or work orders for repairs in shop

Restocked and maintained inventory for stock

Operated cash register

EDUCATION:

Luther Burbank High School - June 1988

High School Diploma San Antonio, TX

Skills:

MS Word

MS Excel (December 05, 1997)

Lotus 1,2, 3 (October 07, 1993)

MS Outlook

Utilized Fidelity Mortgage service

Internet explorer 6.0

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