Sales Insurance
Resume:
RODNEY E. ACKERMAN, C.G.
Newtown CT 06470
**********@*****.***
WORK EXPERIENCE
ENSERVIO SELECT, Easthampton, MA
April 2011 to
Present Graduate Gemologist
Duties include forensic appraisals of jewelry for post loss insurance claims and authoring
detailed reports and breakdowns for high net worth insureds. Locating the components of or
comparable jewelry. Submitting the reports to insurance adjusters and working with
replacement jewelers to negotiate price and facilitation of replacement. The analysis of
damaged diamonds and colored stones for the assessment of salvage value.
March 2007 to TIFFANY & CO., Pelham, NY
March 2011 Trainer, Diamond Grading Laboratory
Designed and implemented multimedia training program for newly hired serialized
diamond graders. Duties included training new hires including but not limited to program
and post program evaluation. Secondary review of Tiffany Gem Lab graded diamonds.
Ensuring all Tiffany Gemological Lab serialized diamond graders understand and practice
new or updated standards. Train newly hired lab technicians on Sarin basics and operation.
Developed and implemented fancy yellow diamond training program for diamond grading
and review staff. Performed third review of all fancy yellow diamonds graded in the
Tiffany Gem Lab and provided feedback to primary and secondary graders to promote
alignment and accuracy. Worked with new technologies to explore and evaluate Tiffany
diamond grading standards and improvements. Partnered with the ISO core group for audit
certification of diamond grading lab procedure and training standards.
June 2001 to LUX BOND and GREEN, West Hartford, CT
February 2007 Gemologist, Appraiser
Duties included jewelry appraisals for insurance replacement and estate evaluation.
Procurement of insurance replacement items. Quality controlling of incoming merchandise.
Retail jewelry sales. Development and implementation of gemological, product knowledge
and sales training for nine stores. Estate jewelry buying.
September 1996 to CAROL ACKERMAN DESIGNS, West Hartford, CT
June 2001 Staff Gemologist, Office Manager
Duties included buying diamonds and colored stones, inventory control of incoming
customer s merchandise, managed production shop personnel, and human resources.
July 1989 to ACKERMAN APPRAISAL SERVICES, Farmington, CT
August 1996 Owner
Providing appraisal and consultation services to retail jewelers located throughout New
England.
September 1988 to BECKER S FINE JEWELERS, West Hartford, CT
June 1989 Staff Gemologist
Duties included developing a comprehensive appraisal department, insurance replacement
and procurement, quality control of newly received merchandise, overseeing repair take-
ins, and various administrative duties.
September 1986 to H.S. HOWE JEWELERS INC., Concord, MA
June 1988 Appraiser
Duties included insurance replacement and estate appraisals, sales, inventory control, repair
take-in, and other managerial duties.
June 1985 to GEMOLOGICAL INSTITUTE OF AMERICA, Santa Monica, CA
April 1986 Resident Colored Stone and Gem Identification Instructor
Duties included class and laboratory instruction, and course preparation of the colored stone
segment of the Graduate Gemologist program.
February 1983 to DIAMOND SELECTION, LTD., Encino, CA
November 1984 Buyer and Appraiser
Duties included buying, appraising and inventory control of diamonds and colored stones.
August 1980 to G.I.A. GEM TRADE LABORATORIES, INC., Los Angeles, CA
October 1982 Staff Gemologist
Responsible for preliminary and final grading of diamonds, preparation of diamond
certificates and colored stone identification.
EDUCATION
June 2003 AMERICAN GEM SOCIETY, Las Vegas, NV
Certified Gemologist Appraiser
April 1986 to CLEMENTE, Burbank, CA
August 1986 Colored stone faceting instruction; Custom cutting colored stones from the rough.
1980 GEMOLOGICAL INSTITUTE OF AMERICA, Santa Monica, CA
Graduate Gemologist Diploma
1975 to 1977 PIERCE COLLEGE, Woodland Hills, CA
Major; Business Administration
REFERENCES AVAILABLE UPON REQUEST
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