Project Manager Insurance

Tracy Brown

P.O. Box ***

Pompano Beach, FL *****

Cell: 843-***-****

FAX: 800-***-****

E-mail: ************@*****.***

OBJECTIVE

To provide thorough and customer-driven services as an insurance specialist.

PROFESSIONAL LICENSES/HIGHLIGHTS

FL-licensed All-Lines Adjuster (#P179192)

SC-licensed All-Lines Adjuster (#298934)

Experienced all-lines adjuster with competency in investigating and adjusting multi-line residential and commercial claims.

Former award-winning investigative journalist and licensed private investigator.

Proficient with various Microsoft Office products, Xactimate and Internet.

CERTIFICATIONS

Umpire

Insurance Appraisal & Umpire Association (IAUA); and

Windstorm Insurance Network (WIND)

National Flood Insurance Program (NFIP) (current, since 2004)

Earthquake (current)

HAAG Commercial Roof Inspector (current)

USAA (current)

Citizens of Florida (current)

Vale National Dwelling Twenty-One Certification (2/2/01)

FORMAL EDUCATION

Southwest Texas State University, Bachelor of Arts in Journalism, 1986

AREAS OF EXPERTISE

Accident (Bodily Injury/Property Damage) Investigation

Appraisal/Mediation

Business Interruption

Catastrophe Response

Cargo/Marine Survey

Contents Loss Evaluation

Fraud/Workers Compensation Investigation (recorded interview, surveillance (still/video) and covert undercover)

Historic Restoration

Large Loss

Liability/Warranty/Construction Defect

Mold/Environmental Remediation

Property Damage (Residential/Commercial)

PROFESSIONAL EXPERIENCE

1999-present

Independent General Adjuster/Appraiser/Umpire

Knowledgeable in all areas of (first and third-party) claims handling property (residential and commercial), casualty, surety, and

inland marine. Daily and catastrophe claims handling experience on residential and commercial losses to $1.5 million.

Specialized experience handling appraisal/mediation, business interruption, cargo, catastrophe, historic restoration, large loss, liability,

fraud, mold, sinkhole, warranty, and workers compensation. Hurricane Wilma clean-up since 2/2009.

Residential and commercial catastrophe deployment Hurricane Ike (2008), Hurricane Wilma (2005); Hurricane Katrina (2005);

Hurricane Frances (2004); Hurricane Jeanne (2004); Mid-Atlantic Hail Storms (2003-2004); Hurricane Isabel (2003); Northeastern Ice

Storms (2002 and 2003); Hurricane Gustav (2002); and Hurricane Floyd (1999).

Experience working with 25+ insurance carriers, including AIG, Allstate, America First, American Home Warranty, American Trans-

Freight, Chubb, Harleysville, Hartford, Homesite, SC Insurance Reserve Fund, Lexington, Liberty Agency Markets, Lloyds of London,

Maersk, RLI Transportation, Montgomery, PURE, SC Wind, Scottsdale, State Farm, Travelers, Universal, USAA, US Liability, Western

World and Zurich.

Tracy Brown/Page 1 of 2

2007-2009

Private Investigator

Blazer Investigative, Inc.

Insurance defense specialist providing investigative services to attorneys, insurance carriers and individual clients. Experience across

multiple branches of investigative work insurance fraud, domestic, forensic, worker s compensation, and wrongful

death. Locator, background, and legal process services. Surveillance (still and video) and covert undercover experience.

2/2006 to 10/2006

Estimator/Project Manager

Paul Davis Restorations, Inc.

Estimator/project manager on residential repairs/remodeling projects ranging from $1,000 to $500,000, often working within

parameters of a preferred vendor program (State Farm, USAA). Fire, water, mold, and environmental hazard mitigation experience.

Managed subcontractors, located materials, tracked job progress, and assisted with accounts receivable.

Spring and Fall 2005

Basic Home Repairs: 101 Course Instructor

Trident Technical College

Developed curriculum and taught 16-hour continuing education course in basic home repair. Developed concept, prepared lesson plans,

demonstrated various repair techniques in lab setting, and maintained attendance records. Assisted in promoting program through print

and broadcast media in the greater Charleston (SC) market.

CURRENT MEMBERSHIPS

Insurance Appraisal & Umpire Association (IAUA)

South Florida Claims Association

SC Claims Association, Charleston Chapter

SC Association of Legal Investigators (SCALI), Lowcountry Chapter

Windstorm Insurance Network (WIND)

RECENT CONTINUING EDUCATION/TRAINING

Advanced (FL) Building Code Update

Asserting Coverage Defense of Fraud

Chinese Drywall

Chipped Tile Claims: How the Law Affects An Insurer s Obligations

Earthquake Damages

EUO and Document Production in the Claim Investigation to Avoid Bad Faith

Duration of Loss: Interpretation of Water Damage to Wood Building Materials

Florida Property Insurance Law Update

Foundation Failures

HAAG-Sudden Damage v. Maintenance Problems in Buildings

Proposals for Settlement

Sinkholes

Surge Effects on Residential Systems

ServiceMaster-Reducing Severities Through Restorative Structural Drying

Spoliation of Evidence

The Mortgage Clause and Effect of Foreclosures

Wind v Surge: Hurricane Damage Assessment

Xactimate Advanced Estimating & Evaluating Property Damage

REFERENCES

Available on request.

Tracy Brown/Page 2 of 2

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