Manager Customer Service

Joseph Stranan

Email: ********@************.***

Address:

City: Canton

State: OH

Zip: 44710

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. High-energy Manager successful in team building and an ability to "catch on quick" to new ideas and operations.

Educational Background:

High School Dipolma from Mckinley High School, Canton OH 1/2001 to 6/1996 (College Prep)

Job History / Details:

Executive Summary

Accomplished Manager with extensive experience in front-of-house and back-of-house operations. High-energy Manager successful in team building and an ability to "catch on quick" to new ideas and operations.

Core Qualifications

Staff development

Inventory control

Policy/program development

Staff training

Calm under pressure

Professional Experience

August 2011 to December 2012

Trinity Restaurant (Jojutlas Mexican Grill N.Canton, OH

Manager

Managed all staff from the first days of operations. Responsible for inventory control. Purchasing of all dry and fresh products. Responsible for training of all new staff members as well as coaching and teaching of all new techniques and any other operations changes.

September 2009 to November 2011

Suarez MFG N.Canton, OH

Customer Service Representative

Responsible for receiving and handling all customer service related calls. Responsible for product replacement and following all warranty guidelines

January 2001 to January 2007

Carrabbas Italian Grill N.Canton, OH

Assistant Kitchen Manager

Responsible for training of all new staff members. Inventory control. Putting in place all new procedures and guidelines. Responsible for scheduling of kitchen staff and covering of shifts.

Education

1996 Mckinley High School Canton, OH

High School Diploma College Prep

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