Customer Service Real Estate

Confidential User

Email: ********@************.***

Address:

City: Greeley

State: CO

Zip: 80634

Country: USA

Phone: 970-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Logistics and documentation professional accomplished in international distribution planning, inventory control, freight forwarding, documentation requirements and preparation, and superior customer service.

Educational Background:

High School Dipolma from Aims Community College, Greeley CO 1/2001 to 5/2008 (EMT/Nursing/Business)

High School Dipolma from Colorado Real Estate Institute, Greeley CO 1/2001 to 12/2012

Job History / Details:

Summary

Logistics and documentation professional accomplished in international distribution planning, inventory control, freight forwarding, documentation requirements and preparation, and superior customer service.

Highlights

Global logistics

Inventory tracking

Budget management and cost reduction

Vendor management

Shipment consolidations planning

Inventory control

Meticulous attention to detail

Dedicated team member/leader, also works well independently

Microsoft Office proficiency

Excel spreadsheets

Customer service-oriented

Leadership and Management experience

Accomplishments

Acted as Team lead for [2] months while supervisor was on leave.

Nominated for "Employee of the Month" in October 2012.

Increased personnel productivity by creating and managing simple but efficient Excel spread sheets that tied to customer service and performance.

Experience

April 2010 to November 2012

JBS, USA Greeley, CO

Logistics & Documentation Specialist

Reviewed customer orders and manually entered data into a centralized database (Excel, SAP). Resolved problems for customers, warehouses and carriers. Prepared shipping instructions, AES documentation and updated shipment status information. Monitored shipments to guarantee on-time delivery. Completed all necessary customs documents and other paperwork. Prepared invoices for all customers in the logistics department for each contract. Reconciled inventory for overseas storage facilities. Built relationships with vendors to increase company offerings and improve customers service.

October 2008 to February 2010

Banner Health - NCMC Greeley, CO

Anesthesia Technician

Supported Anesthesiologists providing patient care during both minor and major surgical procedures. Provided treatment within scope of practice as defined by state law. Cleaned and sterilized instruments and disposed of contaminated supplies. Utilized strong assessment skills to determine necessary patient care. Ensured HIPAA compliance.Monitored patients with acute conditions. Maintained patient privacy and confidential patient information. Prepared for HIPAA and JCAHO reviews.

January 2007 to September 2008

Foot & Ankle Center of N. Colo., Inc. Greeley, CO

Medical Assistant

Assisted physicians with direct patient care. Organized, updated and maintained over 200 patient charts. Recorded patients' medical history, vital statistics and test results in medical records. Served as a liaison between patients and physicians. Provided necessary health education training for patients.Trained new staff to provide top-quality patient care and delegated duties between all assistants. Ensured patient privacy compliance according to HIPAA policies.

May 2003 to January 2007

Sears Real Estate Greeley, CO

Real Estate Broker - Self Employed

Counseled customers on market current status for residential and land markets. Generated lists of properties that were compatible with buyers' needs and financial resources. Coordinated appointments with prospective buyers to showcase houses and plots.Wrote contract documents, purchase agreements and closing statements. Created and maintained a large client base by meeting needs and providing exceptional customer service. Maintained high referral rates and exceptional feedback from previous clients.

Education

2008 Aims Community College Greeley, CO

EMT, CNA Certificates EMT/Nursing/Business

2003 Colorado Real Estate Institute Denver, CO

Broker's License Real Estate

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