Customer Service High School

Benedetta Hines

Email: ********@************.***

Address:

City: East Boston

State: MA

Zip: 02128

Country: USA

Phone: 857-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Burdett School, Boston MA 1/2001 to 6/1987 (Secreterial)

High School Dipolma from East Boston High School, Boston MA 1/2001 to 12/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Schedule management

Team liaison

Attention to detail

Customer Skills

Self-starter

Great communication skills

Dentall terminology

Dental Insurance processing

Organizational skills

Professional Experience

March 2006 to 12/12/2012 12:00:00 AM

Dr. Gennaro Cataldo D.M.D Revere, MA

Office Manager

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, scheduling appointments and billing to dental insurance. Collected and coordinated payments from patients and insurance company.

January 2002 to September 2005

EBNHC East Boston, MA

Data Entry Clerk

Three month temporary position became permanent position. Data entry of free care applications. Entered approximately 100 applications per day. Maintained filing system in department and assisted the enrollment staff when needed.

October 1995 to January 1999

Hyatt Hotel East Boston, MA

PBX Opertor

Managed a 12 line phone system. Greeted and forwarded all incoming calls accordingly. Coordinated and dispatched hotel shuttle buses for our customers within the airport.

Education

1987 Burdett School Boston, MA

Secreterial

10 month Certificate Program for Secretarial/administrative

1986 East Boston High School East Boston, MA

High School Diploma

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