Sales Customer Service

Chad Snyder

Email: ********@*****-*******.***

Address:

City: Indianapolis

State: IN

Zip: 46259

Country: USA

Phone: 317-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Territory Business Manager offering a 10-year background in sales and customer service, as well as in-depth understanding of the sales cycle process.

Educational Background:

High School Dipolma from University of Indianapolis, Indianapolis IN 1/2001 to 12/2000 (Business Management)

High School Dipolma from Olney Central College, Indianapolis IN 1/2001 to 12/2012

Job History / Details:

Summary

Territory Business Manager offering a 10-year background in sales and customer service, as well as in-depth understanding of the sales cycle process.

Highlights

Established track record of exceptional sales results

Excellent communication skills

Excel in growing relationships helping with new business growth along with current account penetration

Top executor of marketing programs throughout all of direct market territories.

Currently help manage two large National Account groups in Direct Market Territory

Proficient in dealing with owners and top level management at all accounts

Member of marketing strategies team

Proficient in BW, salesforce.com, and social media

Accomplishments

Had 34.91 percentage Compound Annual Growth Rate on Valvoline Professional Series from 2007-2012. Fiscal Year 2012 Revenue of $540,246 in territory.

Had 13.11 percentage Compound Annual Growth Rate on territory total revenue from 2007-2012. Fiscal Year 2012 Revenue of $3,323,513

Had 11.10 percentage Compound Annual Growth Rate on territory total gross profit from 2007-2012. Fiscal Year 2012 gross profit of 1,110,841

Secured 7 new bulk lubricant accounts in Fiscal Year 2012 with annualized volume of approximately 29,000 Gallons.

Secured 8 new VPS accounts in Fiscal Year 2012 with annualized revenue of approximately $68,000.

Premium Oil Sales award Fiscal Year 2009, 2010, 2011, 2012

Excellence Award Winner 2006, 2008, 2009

VPS Growth Award in 2009

Experience

December 2007 to Current

Valvoline Indianapolis, IN

Territory Business Manager Direct Market

Manage approximately a $4,000,000 sales portfolio. Responsible for conducting business reviews with owners and top level management on a quarterly basis to ensure their profitability with Valvoline. Have steadily grown revenue and gross profit in territory over the past five fiscal years. Have achieved over 1,000,000 in gross profit in all 5 years in territory. Have managed relationships with top decision makers resulting in continued Valvoline product penetration.

August 2005 to December 2007

Car Brite/Valvoline Indianapolis, IN

Distributor Sales Representative

Managed a $4,000,000 sales portfolio. Was responsible for maintaining and growing 14 separate distributors spread across 12 states and eastern territory of Canada. Developed relationships with owners and employees of distributors ensuring increased product penetration and increased revenue and profit. Maintained all aspects of distributor accounts, including sales, credits, orders, and product demonstrations.

April 2003 to August 2005

Car Brite Indianapolis, IN

Inside Sales Manager

Managed staff of 3 inside sales specialist. Assisted customers in ordering, product quality issues, and logistics. Responsible for hiring staff and training them on all product offerings along with helping them develop relationships with customers throughout the world. Was promoted to this positions after just 6 months of being inside sales specialist.

March 2000 to March 2003

Fifth Third Bank Indianapolis, IN

Banking Center Manager

Managed banking center branch with staff of seven. Responsible for all day to day activities of the banking center including scheduling, opening, closing of the branch and ensuring a high level of customer satisfaction. Charged with growing the business through opening new accounts, cold calling business to business customers, and marketing within our specific branch. Had decision making responsibility for several types of loans. Decision making included looking at credit reports and debt to income ratios to decide on lending credit to customers. Was promoted to this position after just 6 months in management training program.

Education

2000 University of Indianapolis Indianapolis, IN

Bachelor of Science Business Management

Finished Bachelors degree in Business Management while participating in baseball program.

1998 Olney Central College Olney, IL

Associate of Science General Business

Received 2 year degree while participating in baseball program

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