Sales Manager

KENNETH PLYMALE

Email: *********@********.***

Address: **** * ******** **

City: Mesa

State: AZ

Zip: 85207

Country: USA

Phone: 480-***-****

Skill Level: Experienced

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

KENNETH R. PLYMALE

9823 E GREENWAY STREET Mesa, AZ 85207-4456 HOME 480-***-****/CELL 480-***-****

SKILLS AND STRENGTHS

aa Efficiency in maintaining Customer Satisfaction Index rating as set by the dealership.

aa Ability to communicate with customers to determine the nature of their problems.

Proficient in the aaAmeet and greetaa and aaAwalk-around.aa

aa Working knowledge of effective Write-Ups, Repair Orders and Service Drive Sales.

aa Knowledge of handling phone inquires regarding work in process and appointments.

aa Familiar with advising customers on the care of their vehicles and the value of maintenance.

aa Perfect paperwork and follow-up progress of each repair order.

aa Computer Skills: Windows XP, Data Point, All Data, Edwards Solution Explorer.

PROFESSIONAL EXPERIENCE

Berge Volkswagen Gilbert, AZ

Efficiency in maintaining Customer Satisfaction Index rating as set by the dealership.

aa Ability to communicate with customers to determine the nature of their problems.

Proficient in the aaAmeet and greetaa and aaAwalk-around.aa

aa Working knowledge of effective Write-Ups, Repair Orders and Service Drive Sales.

aa Knowledge of handling phone inquires regarding work in process and appointments.

aa Familiar with advising customers on the care of their vehicles and the value of maintenance.

aa Perfect paperwork and follow-up progress of each repair order.

Computer Skills: Windows XP, Data Point, All Data, Edwards Solution Explorer

Maintainer trainee / Opeerator 2003-2007

Ball Metal Corporation aa Fairfield, CA

aa Maintained strict quality assurance standards; interacted easily with staff throughout the production center & initiated production line equipment repairs and/or maintenance where required.

aa Rapidly promoted to Maintainer Trainee and entrusted to maintain the proper operation of three production lines responsible for manufacturing more than 4 million aluminum cans daily.

aa Worked in a fast-paced, seven-day a week production facility; monitored all production equipment and systems including cupper, uncoiler, coil car, downender, coil lubricator, body maker, trimmer, and body maker trench conveying system.

General Manager 1984-2003

Solano Radiator aa Fairfield, CA

aa Applied an entrepreneurial spirit to help start and manage a customer-driven company specializing in installing, repairing and maintaining automotive radiator and air conditioning systems.

aa Set the benchmark as a working manager and developed top-line sales strategies to cultivate new business, expand market share and produce as much as $500,000 in annual sales.

aa Established a strong rapport with clients using excellent listening skills, conducted comprehensive cold calling and used effective business development techniques to generate a large volume of business.

Manager / Operator 1980-1984

Golden Rule Radiator aa Fairfield, CA

aa Managed a small radiator business; quickly earned a reputation for selling with honesty and gained valuable experience in all areas of business management, sales, marketing and customer service.

aa Developed and implemented an action plan to develop new business; performed extensive inside and outside sales calls and developed annual sales of $350,000.

aa Interacted positively with clients, conducted individual needs assessments, made sales presentations, and used a solid understanding of the solution sales process to generate new sales.

MILITARY

United States Army Reserves & United States Air Force Reserves

aa Trained as a Carpenter and Heavy Equipment Operator. Honorably discharged.

EDUCATION

Automotive Dealership Institute aa Scottsdale, AZ

Diploma in Automotive Service Advisor

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