Customer Service Management

Anita Mixon

Email: *********@********.***

Address: **** ********* *** *

City: Palm Beach Gardens

State: FL

Zip: 33410

Country: USA

Phone: 561-***-****

Skill Level: Management

Salary Range: $85,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

M. Anita Mixon Ms.MMIS, CISM, CISA, CGEIT, CRISC, CBCP

3883 Carnation Cir S, Palm Beach Gardens, FL 33410

Phone: 561-***-****

E-mail: *********@********.***

Website: www.linkedin.com/in/anitamixon

Objectives

I am searching for a company where I may have the opportunity to build another long-term, mutually

beneficial relationship. I am interested in finding a position that will allow me to use my extensive skills

and experience to promote my company and its goals, while providing me with another enriching and

fulfilling career.

Education

Masters - Management Information Systems (December 2002)

Bachelors - Human Resources Management (June 1991)

Experience

SECURITY ANALYST / PRINCIPAL CONSULTANT (May 2007 -present)

InfoSight Inc / ESureITy (Miami Lakes, Florida)

Assist financial institutions and other companies in creating or redeveloping policies and procedures to

ensure maximum operational efficiency and productivity as well as compliance with regulatory guidelines

and requirements. Conduct IT Audits, Risk Assessments and Business Impact Analyses. Specializing in

Information Security Policies & Procedures; Privacy, Vendor Management Programs; and Business

Continuity Planning, in compliance with standards and guidelines published by: FFIEC, ISO 17799, ISACA

and DRII. Creates and implements online training courses; designs and conducts information technology

and security training classes.

ADJUNCT PROFESSOR (August 2010 -present)

Palm Beach State College (Lake Worth & Palm Beach Gardens, Florida)

Teach credit computer courses to college students at four-year higher education school. Microcomputer

Applications and Introduction to the Internet.

SENIOR VICE PRESIDENT, CHIEF INFORMATION OFFICER (August 1993 - May 2007)

Fidelity Federal Bank & Trust / National City (West Palm Beach, Florida)

Directed all aspects information services and technology systems and processes. Oversaw budgeting,

contract negotiations, purchasing, information security, business continuity/disaster recovery planning,

policy and procedure development and regulatory compliance. Negotiated and directed acquisition,

installation, enhancement, and maintenance of information systems for $4,700,000,000 bank. Provided

superior customer service and technology support to over 1100 employees in 52 bank offices.

Resume: M. Anita Mixon Ms.MMIS, CISM, CISA, CGEIT, CRISC, CBCP

Page 2-561-***-**** *********@********.*** www.linkedin.com/in/anitamixon

Managed $10,000,000 annual budget and projects.

Led 35 information technology associates.

Implemented I.T. audit controls, regulatory compliance processes, and business continuity

planning.

Directed system conversions.

Chaired management information systems executive committee.

Chaired business continuity / disaster recovery committee.

As part of Conversion Team, conducted employee training and orientation.

Skills

* Extensive knowledge and experience in information security domains

* Familiarity with security industry standards (ISO 17799, NIST 800 series, etc.)

* Experience with internal controls, risk assessments, business process and internal IT control

testing or operational auditing.

* Demonstrated ability to write business and technical reports and to participate in presentations.

* Experience in capturing business requirements and converting business requirements into

functional and technical specifications.

* Ability to take a broad view and take initiative to communicate, interact, and cooperate with

others to ensure that all aspects of a task are addressed.

* 10+years of system security, controls, and information management experience

* Excellent verbal and written communication

* CERTIFIED BUSINESS CONTINUITY PROFESSIONAL (CBCP), Disaster Recovery Institute

International (DRII)

* CERTIFIED INFORMATION SYSTEMS AUDITOR (CISA), Information Systems Audit and

Control Association (ISACA)

* CERTIFIED IN THE GOVERNANCE OF ENTERPRISE IT (CGEIT), ISACA

* CERTIFIED INFORMATION SECURITY MANAGER (CISM), ISACA

* CERTIFIED IN RISK AND INFORMATION SYSTEMS CONTROL (CRISC), ISACA

* Sigma Six (in progress)

* Project Management Certification (in progress)

* Association of Certified Fraud Examiners ACFE

* Society of Corporate Compliance & Ethics SCCE

* American Society for Quality ASQ

* International Assn. of Privacy Professionals IAPP

* Notary Public

* FAA Private Pilot

* Willingness to travel / relocate

Contact this candidate