Manager Management

Location:

Riverview, FL

Posted:

December 28, 2012

Contact this candidate

Resume:

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Adriano

SousaSeeking a Professional and Challenging Administrative or Customer Relations Position

Adriano Sousa

***** ****** ***** - ***erview, FL 33579

Cell: 813-***-****

**********@*****.***

Profile and Objective:

Administrative and Customer support professional offering versatile office management, customer relationship skills, and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Looking to acquire a unique position in a company with a solid foundation with room to grow. One that would allow the utilization of existing skills as well as offer the opportunity to learn new ones.

Education:

East Bay Senior High School " Gibsonton, FL

June 2008 Advanced Studies Graduate

Hillsborough Community College " Ruskin, FL

-Currently studying Business Administration

Office Skills:

Office Management

Data Entry

Organizational

Planning/Reporting

Customer Relations

Reception

Management Support

Computer Skills:

MS Word

MS Excel

MS PowerPoint

MS Outlook

Windows 2000 " Windows 7

Experience:

Walmart Corporation

Risk Management Team Leader

October 2009 to Present

Responsible for assessing risk and implementing appropriate procedures to prevent accidents and loss as well as training new and existing associates on those procedures. Quickly became a trusted member of the Risk Management and Safety Team and known for a 'can-do attitude, flexibility, and high-quality work ethic.

Highlights:

Organizing, scheduling, and conducting safety team meetings and inspections.

-Responsible for conducting new associate departmental orientation meetings.

-Entrusted to manage the stocking of safety equipment and ensuring the operational readiness of that equipment.

-Assist management to ensure proper coverage on the sales floor.

-Implement balancing procedures to prevent loss of revenue to the company.

Florida Career College

Information Associate Supervisor

June 2008 to October 2009

Handled multiple clerical tasks (e.g., data entry, filing, and demographic records management for prospective students) as the supervising assistant to the registrar and admissions offices. Supervised associates who provided prospective students with information pertaining to the school, campus, classes offered, etc.

Highlights:

-Communicated effectively with the registrar and admissions offices, verifying student referrals to ensure validity and eligibility for admission, and helped prepare welcome packages for new students. Established strong relationships with both the associates being supervised and admissions office management team to gain support and effectively achieve recruiting quotas.

-Helped coordinate several recruitment events that contributed to high enrollment levels.

-Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.

-Earned excellent marks on performance reviews in areas including accuracy and quality; ability to learn and master new concepts/skills; positive work ethic; and commitment to providing unsurpassed service.

References

Jason Blankenship Senior Implementation Analyst " The SSI Group, Inc.

Office: 866-***-**** ext. 267

-Cell: 757-***-****

Lilia Savinon Assistant Manager " Walmart Corporation

-Cell: 813-***-****

Rachael Baugus Shift Manager " Windsor Corp

-Cell: 813-***-****

Joshua Clower Teller " Wachovia/Wells Fargo

-Cell: 813-***-****

Additional References available upon request

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