Customer Service Management

Kenneth Dubs

Email: *********@********.***

Address: **** ***** ****

City: Green Lane

State: PA

Zip: 18054

Country: USA

Phone: 610-***-****

Skill Level: Assistant

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kenneth Dubs

Home: 2721 Hauck Road, Green Lane, PA 18054

School: 307 Taylor Avenue, Scranton, PA 18510

Cell Phone: 610-***-**** Email: *********@********.***

Objective

Seeking a position to utilize knowledge of business, accounting, and finance

Education

University of Scranton, Scranton, PA (AACSB International Accreditation)

M.B.A., Accounting, May 2013

B.S., Accounting, Finance, Economics Minor, May 2012 Cumulative GPA 3.65

Deans List Kania School of Management, Academic Honor Society

Professional Skills

Communications, Organization, Problem Solving, Time Management, Computer Applications

Relevant Coursework

Economics, Financial Accounting, Cost Accounting, Financial Management, Auditing

Internship

Quakertown National Bank, Quakertown, PA

Finance Intern (Summer 2011)

Performed bank reconciliations

Worked with Accounts Payable

Helped prepare financial reports

Relevant Experience

Kania School of Management, The University of Scranton, Scranton, PA

Graduate Assistant (September 2012-present)

Assist three faculty members with course related work

Grade quizzes and homework, proctor tests, tutor, and complete research

Small Business Development Center, The University of Scranton, Scranton, PA

Student Worker (Fall 2009-Spring 2011)

Conducted research on various industries to support clients business plans

Reviewed and summarized legislative updates/developments affecting small businesses

Teller (Summer 2010)

Handled large amounts of cash and checks responsibly

Utilized business communication and problem solving skills to provide quality customer service

Additional Employment

University of Scranton, Scranton, PA

Tutor (Fall 2009)

Communicated and managed small groups of students when tutoring calculus

Other Activities

Portfolio of Responsible Investments under Student Management (PRISM)

Group manages investment portfolio of $200K; provides recommendations to University administration

Additional involvements: Finance Club, Society of Accounting Students

References

Available Upon Request

Contact this candidate