Human Resources Management

Sonya Lowe

Email: *********@********.***

Address: PO Box 5252

City: Torrance

State: CA

Zip: 90510

Country: USA

Phone: 310-***-****

Skill Level: Management

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Summary of Qualifications

Senior Human Resources Professional, with demonstrated strengths that include assessing organizational needs, setting strategic direction, and implementing initiatives that enhance corporate performance, at an expanding company. Expertise includes: Staffing, Employee Relations, Succession Planning, Consulting, Union Avoidance, Negotiating, Problem Solving, Strategic Thinking, Management/Employee Development, Performance Coaching, Conflict Resolution, Team Building, Instructing - Workshop Facilitation. Recognized for excellent employee development and trained in EEO/ADA Law, Labor/Employee Relations and Investigating Sexual Harassment/Discrimination complaints. Other skills and strengths include:

* Human Resource Management

* Training and Development

* Coaching and Performance Development

* FMLA/PDL/CFRA/PFL

* Employee Relations Engagement

* Vendor Relationship Management

* Client Relations

* Curriculum Development and Classroom Facilitation

Professional Experience

State of California, Department of Public Health, West Covina, CA 91791

2011 - Present

Associate Governmental Program Analyst (AGPA)

Independently conducts unannounced audits of healthcare facilities to evaluate, identify, document and report compliance with State and Federal licensing and certification regulations related to nursing staffing hours/patterns. Conducts comparative analyses of healthcare facility staffing practices by analyzing and interpreting complex payroll, personnel, staff scheduling and patient census and apply policies and procedures and regulatory requirements to make critical determinations regarding health care facility non-compliance with State and Federal regulations.

Manchester Manor Convalescent Hospital, Los Angeles, CA 90044

2011-Present

Consultant, Employee Relations & Development

Under the direction of the Corporate Administrator and General Manager, assessed employee relations, staff training and effective ways to hire/retain quality employees in a part time consultant capacity. Also spearheaded efforts to create a positive work environment as well as established tools to avoid union. Conducted risk management/analysis by conducting employee satisfaction surveys, employee relations trends and processes to operate effectively.

State of California, Employment Development Department, Long Beach, CA 90804

2010 - 2011

Disability Insurance Program Examiner

As a Disability Insurance Program Representative (DIPR) work in a Claims Management Office, managing a caseload, receiving calls. Independently review claims, analyzes data, and determine eligibility in accordance with Disability Insurance laws, rules, regulations, policies, and procedures.

Women with Wings, Inc, Torrance, CA 90510

2007 - 2010

Director of Human Resources & Operations

Partnering with the Executive Board of this non-profit, successfully handle the daily operations of the organization, budget/financial compliance, community partnership, managed staff and volunteers, establish MOU between community-based organizations and local area employers, Board development/direction, grant/fundraising development, developed all company correspondence and public relations, media relations, construction/design of compensation & benefit programs; policy interpretation; employee training and development; agency orientation; exit interviews; managed all budgetary matters affecting the organization, development of marketing and community outreach programs, performance management and succession planning.

Isuzu Motors America, Cerritos, CA 90250

2007

Human Resources Generalist ~ Employee Relations & Benefits Administrator

Partner with executive management team to establish human resources best practices and procedures including benefit administration, compensation and ad-hoc reports, as well as ensure compliance with regulatory agencies and company policies; counsels and provide assistance to employees and all levels of management in employee or management issues guided by the companies policies and labor law legislation, obtain factual information concerning employee/management inquiries and suggestions and/or complaints, provides recommendation for improving employee relations, assist and/or advised management in the formal discipline or termination of employees. Administers the Job Opportunity Program, responds to inquiries and maintains files for unsolicited resumes. Responsible for the new hire and termination process; conducted new hire orientations and exit interviews, and administers Unemployment Benefit Program, Nationwide benefits for Isuzu Associates and well as administer the Temporary Staffing Program and corporate special events.

FAA First Federal Credit Union, Hawthorne, CA 90250

2006 - 2007

Human Resources Generalist

Responsible for analyzing, planning and developing company`s human resources, benefits and training programs, developing and implementing retention management strategies and tactics; develops and administers Human Resources policies and procedures; effectively administers the staff development/management track program; benefit administration; partnered with internal clients such as executive management team and managers to address issues of employee relations, performance evaluations, corrective action plans, recruitment and retention strategies, manage the recruitment and hiring process, administer compensation program by building and effective compensation architecture and administration plan, review and approve performance evaluations for compliance and consistency, administered training programs, and handle all leaves including worker`s comp, FMLA, CFRA, and ADA.

Women with Wings, Inc. Torrance, CA 90510

2003 - 2006

Human Resources Manager ~ Talent Acquisitions & Development

Successfully established hr practices for start up non-profit. Established and managed company-wide human resources functions, including compensation and benefits administration, retention and recruitment, and employee relations management. Specific responsibilities include employee relations; retention and recruitment; construction and design of compensation and benefit programs; coach/counsel management/employees; policy interpretation; curriculum development, bi-weekly payroll; new hire orientation; exit interviews; payroll, vacation calendar/schedule, various leaves/time off request, worker`s compensation case management.

Career Planning Center - Work Source Center at Marina Del Rey, CA

2000 - 2003

Program Director, Special Project

As a key member of management staff, played a significant role in the success of special projects including Family Development Network (FDN), Welfare-to-Work (WtW) and New Project Development by providing oversight, monitoring and compliance. Also managed and developed the FDN collaboration and acted as source of information and point of contact for FDN members, DPSS/Gain, Funding Source, etc. Responsible for the management of the collaborative which included developing sub-contracts, budgets and deliverables with each partner, developing/managing processes and procedures for collaborative invoicing and program audits, monitoring and assuring program deliverables, reporting to funding source, and spearheaded continuous quality improvement.

Education, Training & Certifications

California State University, Dominguez Hills

Organizational Development and Leaderships ~ Master`s Program (2013)

California State University, Long Beach

Bachelors in Journalism, Public Relations Emphasis (2012)

Professional Memberships

Active member & past Vice Chair of Professionals in Human Resources (PIHRA) & Society for Human Resource Management (SHRM)

Skills

Microsoft Office, Word, Excel, Access, PowerPoint, Donor Perfect, Paradox, Print Shop,, ADP Payroll processing, EZLabor & Time Stamp software, ReportSmith, BenefitXper, Kronos, CalyxPoint, Quicken/QuickBooks, Internet/Web Research, etc.

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