Manager Customer Service

Bill Weiner

Email: *********@********.***

Address: ** **** ****

City: Congers

State: NY

Zip: 10920

Country: USA

Phone: 914-***-****

Skill Level: Management

Salary Range: $120,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

BILL WEINER

57 Leif Boulevard Congers, NY 10920 845-***-**** (h) 914-***-**** (c) *********@********.***

SUMMARY

PRODUCTION MANAGER with comprehensive expertise in all aspects of manufacturing, purchasing, packaging, shipping, warehousing, and distribution operations. Proficient in the processing and importation of goods into the U.S. for wholesale and retail sales. Operates efficiently and productively in a high-pressure, fast-paced environment. Communicate effectively at all levels of management, and with staff, vendors, and customers. Excellent decision-making and problem-solving skills. Strong team player and leader, and able to initiate independent projects. Relevant experience includes:

Plant Design / Layout

New Business Development

Methods / Analysis

Price Negotiations

Sourcing Staffing

Engineering R&D

Cost / Benefit Analysis

Time/Motion Studies

Training Inventory / Warehouse Mgmt

Traffic Flow

Vendor Contracts

OSHA / Safety Regulations

Sales-Customer Service

EXPERIENCE

* Planned, delegated, and supervised manufacturing, receiving, processing and warehouse operations.

* Prioritized, coordinated, and initiated production orders with division managers, outside contractors, and department supervisors to meet order delivery requirements.

* Effectively trained, motivated, and oversaw all aspects of work force of 30-120+ personnel.

* Maintained stock levels based on usage records, import restrictions, and anticipated needs.

* Coordinated, controlled, and supervised all departments annual inventory.

* Oversaw operations at all company sites as well as key contractors.

* Developed, implemented, and maintained work systems and measurements to improve quality, accuracy, timely, and cost-efficient production.

* Sourced, purchased, and maintained inventory of machinery, components, materials and supplies.

* Reviewed and evaluated all bids from outside contractors, suppliers and vendors.

* Ensured compliance with all federal, state, and local laws.

Select Accomplishments:

* Established and developed site improvements and staff of 100+ temporary employees within one-week time period to achieve customer`s demands for accelerated delivery.

* Reorganized manufacturing facility, improving the total daily output 30% while simultaneously reducing the department`s staff 20%, resulting in an average individual performance increase of 60%.

* Improved overall productivity and employee versatility by initiating a cross-training program.

* Accelerated overall plant productivity and quality via upgrading and modifying existing equipment, combined with a modernization program.

* Redesigned warehouse for more than 10,000 SKUs including the addition of a conveyor system and multipurpose shelves, improving the flow of goods, at the same time providing a more efficient stocking, order-filling, and supervisory environment.

* Through creative sourcing and purchase negotiations, significantly reduced company costs while upgrading quality.

* Directed computer programmers to generate concise and specific reports, enabling a more efficient order filling capability for our major chain stores and distributors.

* Established preventative maintenance programs for all production and packaging equipment, resulting in a dramatic decrease in downtime.

* Developed an environmentally safe, cost-effective recycling operation for heavily used plastics.

* Increased employee morale due to improved communications, clear expectations, written performance reviews, periodic training, departmental meetings, staff development, and safety sessions combined with individualized concern and constant encouragement to achieve the highest performance standards possible, both individually and as a group.

ARC of Rockland - Congers, NY 2007-Present

PLANT MANAGER for the manufacture, assembly, packaging, and distribution of a diverse variety of goods and services in a workshop and career training program for individuals with developmental disabilities. I am leaving this nonprofit organization due to a reorganization and will be available at the end of 2012.

Ali Khan Designs Inc. / Mystique - New York, NY 2002-2007

DIRECTOR OF OPERATIONS for the manufacture, import, packaging, and distribution of fashion, and costume jewelry for televised shopping, major department chains and specialty stores.

Venus Industries, LLC., - Long Island City, NY 1998-2002

DIRECTOR OF OPERATIONS for the manufacture, packaging, import, and distribution of trims, ribbons, and braids; and novelty goods for the apparel, home furnishing, home decor, and craft industries.

Hirshberg Schutz / The Horizon Group - Union, NJ 1996-1998

VICE PRESIDENT OF PLANT AND WAREHOUSE OPERATIONS for the manufacture, packaging, import, and distribution of novelty goods and crafts to QVC and other retail companies.

Saint Louis Trimming Inc. - St. Louis, MO 1994-1996 DIRECTOR OF OPERATIONS for the manufacture, conversion, and distribution of trims and specialty goods to retail markets in the crafts and apparel industry.

Weiner Consulting - Valley Cottage, NY 1988-1994 INDEPENDENT CONTRACTOR specializing in evaluation and analysis of businesses to market. Business program consultant to NYC SD#4; analyzed productivity, time-motion studies, and efficiency analysis. Commercial and industrial Real Estate Broker for Rockland Realty.

Decorative Aides Company, Inc. - Jersey City, NJ 1986-1988

GENERAL MANAGER for the manufacturer and warehousing of narrow fabrics and vertical blinds.

Classic Trim, Inc. - New York, NY 1978-1985

VICE PRESIDENT / OPERATIONS DIRECTOR of stitching and pleating. Contractor for the apparel and sleepwear industry.

EDUCATION

* B.S., Environmental Studies - SUNY at Syracuse, NY / B.S., Environmental Science & Forestry - Syracuse University, NY

* A.S., Liberal Arts - Kingsboro Community College, NY

SYSTEMS / SOFTWARE

* MS Office (Word, Excel, Outlook)

* AS400, MASS90 (Accounting, Inventory, & Purchasing Systems)

* CPR, SCIP

Contact this candidate