Manager Customer Service
Resume:
Confidential User
Email: *********@********.***
Address: Address Withheld
City: Covington
State: GA
Zip: 30016
Country: USA
Phone: 574-***-****
Skill Level: Management
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Rosemarie E. Benjamin
90 Millcrest Drive, Covington, GA 30016
Email: *********@********.***, Ph. # 574-***-****
Professional Summary
Compassionate Licensed Practical Nurse with 3+ years` experience in clinical/ long-term settings providing nursing care to geriatric population.
Core Qualification
Experience
11/2010 - Current Morning Crest Nursing & Memory Care, South Bend, IN
LPN, Charge Nurse
* Implement care for 22+ clients with multiple diagnoses including dementia.
* Maintain a healthy and safe environment for clients and staff.
* Administer medications, wound care and dressings, G-tube care and feeding, trachea care, diabetes management, Foley administration and care, O2 monitoring and treatment, assessments and documentation.
* Perform nightly audit on the unit`s nursing records, supervise CNA staff.
7/2009 - 9/2010 West Park Healthcare, South Bend, IN
LPN, Charge Nurse
* Implemented care for 55+ clients with multiple diagnoses on a mental health unit.
* Assessed, monitored, and documented behaviors.
* Administered medications, IM injections, treatments, dressings.
* Managed diabetes care for 21+ clients.
* Maintained healthy and safe environment for clients and staff.
5/2009 - 7/2009 Cardinal Nursing & Rehabilitation, South Bend, IN
LPN, Charge Nurse
* Implemented care for 10-22 clients with multiple diagnoses in a nursing home environment.
* Administered medications, treatments, diabetes management,
* G-tube management and trachea care.
* Provided client assessments and documentation.
Other Education
8/1997 - Current License Real Estate Sales Agent, Jamaica, W.I., Chicago, IL,
South Bend, IN
9/2008 - 9/2012 Dockside Services, South Bend, IN
Therapeutic Foster Parent
* Responsible for parenting sexually reactive children.
* Working with multidiscipline teams to effect positive outcome.
* Recognition for most dedicated foster parent.
2/1992 - 1997 Trans Data Express, Ltd. (TDE)/U.S. Lithographers (USL), New York, NY
Manager of Operations and then General Manager
* Oversaw the business and administrative process of TDE an offshore data processing entity of USL in Jamaica, W.I.
* Interfaced with various local companies and government organizations in the day-to-day operations of TDE.
5/1987 - 1992 Marques Who`s Who div. MacMillan Corp., Wilmette, IL
Publications Manager and then Circulations Manager
* Responsible for the editorial process of assigned titles.
* Involved in the hiring and training of staff.
* Created and implemented training systems to improve productivity.
* Oversaw day-to-day operation of customer service and order entry departments.
* Interfaced various in house departments, book binders and shippers.
* Oversaw the department budget.
Education
2008 Brown Mackie College, South Bend, IN
Diploma in Practical Nursing
* GPA: 3.26/4.0
* 90 hours in each of the following rotations: Adult Medical/Surgical Nursing, Geriatrics, Community Health Nursing, Labor and Delivery.
* 120 hours practicum in Geriatrics.
1985 Catherine College, Chicago, IL
Diploma in Business Administration
* GPA: 3.4/4.0
Certification
* Georgia & Indiana Practical Nurse - active
* Basic Life Support for health care providers
* TB
Keywords
LPN GA & IN, BHLS, CPR, AED, vitals, immunizations, injections, infection control, patient health data, passing medication, cultures.
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