Customer Service Years Experience

Jack Minassian

Email: ********@*****-********.***

Address:

City: Sunnyside

State: NY

Zip: 11104

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Bartender with more than three years experience in a restaurant, lounge bar setting.

Educational Background:

High School Dipolma from LaGuardia College, Long Island City NY 1/2001 to 6/1993 (Liberal Arts)

Job History / Details:

Summary

Bartender with more than three years experience in a restaurant, lounge bar setting.

Highlights

over 3 years of experience in bar setting.

Highly skilled in mixing, garnishing and serving drinks

ServSafe certified

comprehensive knowledge of inventory on hand, drink mechanic, and drink pricing

Demonstrated ability to provide guests with genuine hospitality and deliver exceptional services in the bar area.

Experience

September 2009 to Current

Villa Isabella Restaurant Bar Lounge Forest Hills, N.Y

Bartender

Skilled at preparing and serving alcoholic and non alcoholic beverages.

Set up special events and private parties.

Responsible for operating the bar, cash accounts and inventory efficiently.

June 2009 to September 2010

Scarcella's Restaurant-Bar and Catering Hewlett, N.Y

Bartender

Provided prompt, efficient, friendly, and quality service at all times.

Accurately balanced cash register at all times.

Maintained stock levels to prevent shortages of critical items.

October 1994 to March 2009

Levitz Home Furnishing Woodbury, N.Y

Customer Relation Supervisor - Billing Processor

Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance.

Ensure a positive customer experience.

Managed daily operation of Customer Support team.

Developed and oversaw Customer Service policies and procedures to improve customer satisfaction.

Managed personnel issues, oversaw staff development, conducted behavioral and technical interviews.

Located and monitor overdue accounts, using computers and a variety of automated systems.

March 1990 to August 1994

Edward Pashayan & Company New York, N.Y

Quality Control Specialists

Processed orders from interior designers in person or by phone.

Verified merchandise for worldwide top designers.

Researched and resolved any issues with designers over merchandise.

Participated in team meetings to discuss quality issues.

Customer Liaison for quality issues

Education

1993 LaGuardia College Long Island City, N.Y

Associate of Arts Liberal Arts

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