Customer Service Sales

Roger Hamilton

Email: *********@********.***

Address: **** ******** *****

City: Valrico

State: FL

Zip: 33596

Country: USA

Phone: 813-***-****

Skill Level: Management

Salary Range: $70,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Roger S Hamilton

4503 Hardroad Place Cell: 813-***-****

Valrico, FL, 33596 Email:********@*****.***

Executive Summary

Results oriented, customer focused sales and marketing executive with demonstrated achievements in customer service, sales and marketing.

Accomplishments

a Proven success leading business development efforts, expanding customer base increasing revenue potential.

a 20+ years of management experience in high volume fast paced environments.

a Well versed in all aspects of sales and marketing management.

Professional Experience

Carmax Auto Superstores 2005-Aug - Present

Senior Sales Consultant, Clearwater, FL

a Certified sales mentor to over 100 employees.

a Number one sales consultant at this location for six years consistently exceeding personal budget, thus attaining double diamond status.

a Fostering an environment of exceptional customer service.

a Training, coaching and developing a team of solid sales consultants.

a Participating in recruiting and hiring in order to fuel company growth.

Bally Total Fitness 1998-June a" 2006- March

General Manager, Atlanta, GA

a Manage day to day operations of 4.5 million-dollar workout facility, Including but not limited to, new sales, personal training production, retail sales, staff development, merchandising and customer service.

a Converted three corporate franchises over to Bally Fitness operations meeting stringent budget goals.

a Profitability and operations in all areas of business.

a Consistently increasing sales by 7-10% every year while maintaining low costs and low turnover.

a Implement sales programs to decrease attrition and retention programs to increase referral business

Provide direct supervision, coaching and training to a staff of 45 employees.

Waves Marketing

Marketing Manager, Virginia Beach, VA 1995-Oct -1998- May

a Created and implemented marketing and business plans.

a Research and market analysis for higher profits.

a Timeshare bookings and supervision of thirty telemarketers.

Awards/interest

Eagle award for first and second quarter over budget by 13% a1996a

Elite performer award for above yearly budget and best overall facility exceeding quota by 45% a2003a

Nike award for exceeding three million-dollar budget by 16% a2004a

President club award double diamond from 2007 to present

Vocalist, lyricist and musician

Education

Regent University, Virginia Beach, VA

Masters of Business Administration, Marketing/International Business

Florida Beacon College, Largo, FL

Bachelor of Arts, Theology/ Telecommunications.

Contact this candidate