Sales Customer Service
Resume:
Harry Pollock
Email: *********@********.***
Address: **** *.******** **.**.E
City: Littleton
State: CO
Zip: 80127
Country: USA
Phone: 410-***-****
Skill Level: Director
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Harry E. Pollock, III
9815 W. Freiburg Dr., #E
Littleton, CO 80127
BACKGROUND SUMMARY
A creative, bottom-line oriented manager and sales executive with broad experience in marketing and direct sales in the graphic arts industry. Expertise in planning and directing complex organizational activities and operating policies and procedures, analyzing and expediting management problems, handling multiple priorities and managing sales to major corporate clients.
WORK HISTORY/ACCOMPLISHMENTS
Sonum Technologies, Inc., Baltimore, MD 2003 2012
A start-up company that developed and holds patents for a Natural Language Processor (NLP). The NLP allows computers to understand the variability of expression when deciphering information from unstructured information. The NLP is a multi-stage pattern reduction system that works with works, phrases, clauses and concepts, which analyzes the data sources that are critical links to realizing important trends, creating new opportunities, solving problems or preventing disaster.
Chairman of the Board
One of the initial investors Spearhead the effort to raise seed capital ($3 million) to get the company operating Oversaw the hiring of key personnel Worked with other managers to receive additional funding from venture capital sources Developed budgets for ongoing operations Worked with senior management and The Board of Directors to implement the business plan
RR Donnelley Sons, Chicago, IL 2000 2012
A $10 billion global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide pre-media, printing, logistics and business process outsourcing services to leading clients in virtually every private and public sector.
Senior Sales Representative
RR Donnelley purchased the financial printing division of Cadmus Communications. Responsible for helping transition the people and clients from Cadmus to Donnelley. Managed and coordinated financial printing sales and production for initial public offerings, mergers and acquisitions, mutual fund reports and regulatory filings with the Securities Exchange Commission Managed and responsible for $4-5 million in sales annually Reported to Divisional Vice President on office sales goals and new business development.
Cadmus Communications Corporations, Richmond, VA 1994 2000
A $400 million graphic communications company specializing in printing, marketing and publishing
Vice President and Regional Manager 1995 2000
Started the Baltimore Office of Cadmus Financial Communications; Developed and prepared sales plans and budgets, based on corporate goals, to grow the business from $0 to $5 million in three years Developed organizational structure and policies and programs to support growth of employee base from 2 to 24 full-time employees Developed Typesetting Hub for $45 million financial printing business Managed and coordinated financial production for initial public offerings, mergers and acquisitions Report to Divisional President of Cadmus Financial Communications quarterly on the office sales goals and marketing activities Manage all marketing and sales efforts for the Baltimore office Expedite decision-making on all matters relating to the daily operations Direct ongoing customer service and quality improvement initiatives to best serve key customers and vendors Oversee implementation of corporate policies at local level
The Barton-Gillet Company, Baltimore, MD 1976- 1994
A marketing communications company specializing in strategic planning and marketing communications for corporate and non-profit institutions
President CEO 1991-1994
Reduced SGA expenses by $700,000 (20% reduction) Turned company around from a $1 million loss in 1991 to $400,000 profit in 1992 Grew sales to $14 million from $10 million in two years Managed 70 full-time employees and initiated formal procedures and operating systems to support company growth Restructured sales effort and installed incentive plan to develop both individual and team approach selling Implemented improved employee communications strategies
Executive Vice President 1988-1991
As part of a management group, purchased the Company from the founder Responsible for overall management, sales and marketing of two distinct divisions of the company, totaling $6 million in sales
Senior Vice President 1976-1988
Responsible for sales and production of the financial printing and corporate communications division of the company Achieved sales growth over the period from $500,000 to $4 million with a staff of two people
BG Composition, Baltimore, MD 1981-1988
A commercial and financial typesetting company
President and CEO
Organized, structured and managed start-up company consisting initially of 5 employees to 25 employees Developed, trained and managed outside sales force Achieved sales growth averaging 40 percent per year, to a peak of $4 million Showed a net profit of 10-12 percent every year (industry standard 3-5 percent) Consolidated business operations with Barton-Gillet in 1988 in 1988 buyout
Education
B.A. - Randolph-Macon College
Community Activities
Board of Trustees, St. Pauls School
Board of Trustees, Baltimore Area Council of Boy Scouts of America
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