Customer Service Manager

Timothy Seaman

Email: ********@*********.***

Address:

City: Mt. Washington

State: KY

Zip: 40047

Country: USA

Phone: 502-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Educational Background:

High School Dipolma from University of Louisville, Louisville KY 1/2001 to 5/1986 (Business Administration)

Job History / Details:

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Highlights

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

Team-oriented

Recruiting and interviewing

Reliable

Conflict resolution skills

Experience

January 2012 to Current

Rite Aid Shelbyville, KY

Store Manager

Delivered excellent customer service by greeting and assisting each customer.Design and implemented customer satisfaction metrics.Stocked and restocked inventory when shipments were received.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.Analyzed marketing information and translated it into strategic plans.

Education

1986 University of Louisville Louisville, Kentucky

Bachelor of Science Business Administration

Coursework in Management

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