Sales Customer Service

Yvonne Kirks

Email: *********@********.***

Address: **** ****** ******

City: Philadelphia

State: PA

Zip: 19136

Country: USA

Phone: 267-***-****

Skill Level: Experienced

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Yvonne L. Kirks

8635 Ditman Street, Philadelphia, PA 19136

Phones: H - 215-***-**** C - 267-***-****

Email: *********@********.***

Skills Summary

* Client Needs Analysis * Sales Revenue Leader

* Active Listening Skills * Service Customization

* Interdepartmental Liaison * Superior, Personal Customer Service

Objective: To obtain a position that utilizes my sales management skills

Jenny Craig Corporation, Langhorne, PA 02/06-Present

Position: Program Director

Duties & Accomplishments: Responsible for initial contact with all prospective clients; generates program sales and renewals. Assist clients in identifying their current needs regarding weight management and explain program features that will best benefit them. Monitor client`s progress. Sell products and Program options to clients customized to their individual needs.

* Promoted 3 times in less than a year

* Consistently sold 70% of store`s intake.

Lowe`s, Philadelphia, PA 8/04-2/05

Position: Sales Specialist - Flooring

Duties and Accomplishments: Direct sales to customers in the flooring department (e.g. carpet, tile, hardwood, - all items needed for do-it-yourself clientele). Coordinate with contractors to arrange installation.

Haynes Furniture Corporation, Langhorne, PA, 12/02 - 08/04

Position: Sales Specialist

Duties and Accomplishments: Direct sales and customer service to clients. Weekly sales ranged from $3,000 to $20,000.

The Mental Health Association of Southeastern PA, Darby, PA 03/98-12/03

Position: Employment Specialist/Job Developer

Duties and Accomplishments: Developed employment opportunities for SE PA consumers. Successfully matched clients with prospective employers.

Herbalife International, Philadelphia, PA 06/93-01/99

Position: Sales Supervisor

Duties and Accomplishments: Recruited, trained, and supervised a network marketing organization of twenty employees. Led Top Sales Team consistently.

Education:

American Institute of Design, Philadelphia, PA Certificate of Interior Design

Penn State University, Abington, PA A.S. in Letters, Arts & Sciences

Nazareth Academy, Philadelphia, PA Diploma

Volunteer Organizations:

10/92 - Present Landmark Education Corporation, Philadelphia PA Coaching in breakthrough technology

11/98 - 9/2004 Youth Study Center, Philadelphia, PA Member of Advisory Board; Elected Treasurer 06/00

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