Kelly Brown
Email: ********@******.***
Address:
City: Cincinnati
State: OH
Zip: 45229
Country: USA
Phone: 513-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.As an experienced and accomplished Manager professional with strong leadership and relationship-building skills.
Educational Background:
High School Dipolma from Central State University, Wilberforce OH 1/2001 to 6/2002 (English-Pre Law)
High School Dipolma from Central State University, Wilberforce OH 1/2001 to 12/2012
Job History / Details:
Executive Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.As an experienced and accomplished Manager professional with strong leadership and relationship-building skills.
Core Qualifications
Operations management
Staff development
Inventory control
Change management
Policy/program development
Compensation/benefits administration
Salary structure/compensation analysis
Cross-functional team management
Staff training
Supervision and training
Computer-savvy
Calm under pressure
Sales
Service Quality Improvement
Team Leadership
Vendor Negotiations
Diverse Market/Industry Knowledge
Fast Learner
Employee Scheduling
Professional Experience
October 2012 to Current
Estee' Lauder Cincinnati, Ohio
Counter Manager
Managed team of 3 of professionals.Developed department's first incentive performance plan which motivated staff and resulted in a 23 percentage increase in sales.Served as mentor to junior team members.Defined strategy and business plan for Estee' Lauder. Initiated program that standardized employee training and led to increase in customer satisfaction by 12 percentage .
August 2012 to October 2012
Estee Lauder Cincinnati, Ohio
Beauty Advisor
Being promoted to a Beauty Advisor I achieved many accomplishments from meeting goals to customer satisfaction.
October 2009 to August 2012
Dillard's Cincinnati, Ohio
Coach Specialist
Increased profits by developing, initiating, and managing Coach.
Defined strategy and business plan for Coach.
Education
2002 Central State University Wilberforce, Ohio
Bachelor of Arts English-Pre Law
Dean's List Academic Achievement Award
2002 Central State University Wilberforce, Ohio
Bachelor of Science Psychology
Dean's List Academic Achievement Award
Affiliations
Leadership Development Program
Youth Director for ages 3-18