Customer Service Manager
Resume:
Need Customer Service? You got it! (Bend)
Date: *012-11-29, 10:27AM *******************@*****.***
Hello potential employers!
Thank you for taking a moment to look at my resume! My name is Dallas Rogers, I am 18 years old and I would like to take a moment to point out my experience in customer service. If you look at the "Experience" section near the top, you will notice that all past jobs I have had deals with working lose to the customer. Working as a Barista at Dutch Bros. Coffee is pretty straight forward on the customer service aspect, but when you see listed all of the graphics experience I have, you may wonder how that relates to the customer. All around, the customer is always right applies to everything I have done. For example, while designing the Bend High yearbook as an independent contractor and in no way involved in the class had to make sure that the product was exactly to their liking! This meant hours and hours of late night work to meet their deadline.
Thanks again for the time and consideration and I hope to hear from you soon!
Dallas Rogers
Dallas Rogers, 18
OBJECTIVES
Secure a position that utilizes my customer service background
and showcases my positive attitude and work ethic.
EXPERIENCE
BARISTA, DUTCH BROS. COFFEE, BEND, OR - JUNE 2011 - SEPT. 2012
Following specific closing procedures
Creating a comfortable and friendly environment for the
customer
Making quality coffee EVERY time
Memorizing regular customers drinks and preferences and
have it already waiting for them when they reach the window
Building relationships with regulars
VIDEOGRAPHER, STREAM IT MEDIA, BEND, OR - AUG. 2010 - MAR. 2011
Lighting and audio technician
Editing raw footage
Discovering new and exciting ways to relay a message
GRAPHIC DESIGNER, BSH YEARBOOK, BEND, OR - AUG. 2010 - JUN. 2012
Designing the cover for the 2010-2011 and the 2011-2012
yearbooks
Consultant on all graphic matters
OWNER, GENERATIONAL LEGACIES, BEND, OR - JAN. 2010 - JUN. 2011
Creating "Legacy" style videos for individuals and families
Website design
Learning the fundamentals of opening a business and its
operation
EDUCATION
Senior at Bend Senior High School
Freshman at Central Oregon Community College
SKILLS
Preparing coffee and coffee art
Videographer for Antioch church on Sundays
Experienced in Microsoft Publisher, Excel, Word, PowerPoint,
Adobe Photoshop CS5, Adobe Fireworks CS5, Final Cut Pro,
Adobe After Effects CS5, Adobe Audition CS5, Adobe Illustrator
CS5, and Adobe Premier Pro CS5.
International Travel to Albania, Hungary, Mexico, Nepal, India,
Bhutan, Singapore & Thailand. Videographer and photographer in
6 of these nations for Ransom Wear.
Assisted with creation, preparation and presentation of video and
slide show programs for anti-human trafficking lectures
REFERRALS
Sean Tessen, Manager Dutch Bros. Coffee
Alex Gould, Administrator Kingdom Investments
Jeff Coffey, Manager StreamIT Media
Marshall Burgtorf, Co-Worker White Knuckle Studios.
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