Project Manager Sales

Candace Effron

Email: *********@********.***

Address: ** ********* ****

City: Stamford

State: CT

Zip: 06902

Country: USA

Phone: 203-***-****

Skill Level: Experienced

Salary Range: $95,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

CANDACE EFFRON, MSLIS

*********@********.*** 203-***-****

Stamford, CT

www.linkedin.com/in/candaceeffron

ACCOMPLISHED WRITER/RESEARCHER

Dynamic communications expert with 12+ years of experience in a variety of settings, including litigation support, healthcare patient advocacy, library information/research and finance administration. Demonstrated success providing high-level support for defense of product liability claims for leading pharmaceutical company, performing in-depth research and producing documents previously handled by contract attorneys. Skilled at organizing discovery and analyzing medical, legal and personal information to deliver highly effective, detailed profiles of plaintiffs in product liability cases. Recognized expertise in extracting and summarizing information utilizing Factiva, LexisNexis, Dialog, Westlaw and various web-based and proprietary sources. Innovative thinker with vision for identifying and implementing novel approaches, as evidenced by introduction of processes to analyze pharmaceutical company`s sales force performance and resulting changes to address liability concerns. Exceptional communicator with highly refined skills in conducting training, collaborating with internal and external stakeholders and advocating for patients affected by rare diseases.

Areas of expertise: CONTENT DEVELOPMENT - ONLINE RESEARCH - LITIGATION SUPPORT - STRATEGIC PLANNING - DATABASE ANALYSIS -

PROCESS IMPROVEMENT - PROJECT MANAGEMENT - POLICY DEVELOPMENT - CLIENT RELATIONS - CONTENT EDITING - RISK MANAGEMENT - REGULATORY COMPLIANCE - NEEDS ASSESSMENT - CHANGE MANAGEMENT - TRAINING

TEAM LEADERSHIP/MOTIVATION

PURDUE PHARMA, LP - Stamford, CT 2000 to 2012

Privately held pharmaceutical company focusing on R&D, production and marketing of prescription and over-the-counter medicines and healthcare products for alleviating pain.

LITIGATION SUPPORT SPECIALIST (2004 TO 2012)

Compiled profiles of plaintiffs involved in litigation related to company`s products for use by company attorneys; developed profiles through comprehensive analysis of discovery material, including medical, pharmacy, psychiatric, employment, court and insurance records. Conducted research to further enhance profiles by using proprietary databases including Westlaw, AutoTrack, Lexis, Factiva, other web-based resources. Collaborated with outside counsel on special projects, supplemental research. Organized case information using Summation and CaseMap. Assisted counsel with routine correspondence, organized legal data/files, coordinated document production. Trained contract attorneys and staff profile writers in deposition digestion, database use, records analysis, profiling. Supervised work of 10 staff profile writers, including content editing, verifying research, ensuring quality and deadline compliance.

* Chosen for new in-house team to produce plaintiff profiles and handle other litigation support duties for outside counsel in preparation of defense strategy, enabling company to cut $4M+ in annual expenses by performing work previously done by contract attorneys and nurses. Compiled 500+ profiles on plaintiffs in product liability cases over 5-year span by typically completing profiles in half the time previously required. Profiles involved examining all discovery material, including medical records and legal information.

* Established reputation as -go-to- resource for expedited situations; as example, tapped to produce plaintiff profile in 24 hours to meet deadline for rescheduled deposition, requiring examination of thousands of records and providing report to high-profile product liability attorney, who praised its thoroughness.

* Assumed role previously performed by nurses for reporting to Food and Drug Administration all adverse events related to company`s products, requiring analysis of many thousands of medical records to identify adverse events and complying with time-sensitive deadlines for providing information to FDA. Trained internal staff on procedures, verified findings before being forwarded to FDA.

* Spearheaded processes to analyze company sales team`s notes from sales calls following Purdue`s involvement in criminal case alleging sales representatives provided false information on products. Collaborated with company`s legal and compliance departments to examine notes on thousands of sales calls per month by using series of keywords to filter content and identify signs of -misbranding.- Information was used to re-design training for sales teams. In addition, trained 60+ contract attorneys to use keyword filtering processes.

* Authored user guides for various internal processes, including sales call notes, identification of adverse events and grammar guide.

INFORMATION SPECIALIST (2003 TO 2004)

Tracked, analyzed and compiled industry news, trends and related information for daily distribution to corporate and legal staff and consultants utilizing Factiva, LexisNexis, Dialog and other web-based sources.

* Analyzed, critiqued and developed user guides for database resources including Factiva, European Economic Intelligence and Nexis News Alerts, creating customized step-by-step guides for users with no previous database experience.

FINANCE ASSISTANT (2000 TO 2003)

Performed support activities for 6 departments within Finance, including Financial Planning and Analysis, Accounts Payable and Disbursements Control Group, encompassing staff of 50. Administered departmental meeting planning, travel, office supply and equipment requisitioning, staff training, vacation calendars, project timekeeping and capital appropriation requests using SAP systems. Served as administrative coordinator for annual budget, assistant to Senior Executive Director of Finance Operations.

* Organized collection of master data for company-wide financial and budget presentations from domestic and international sites for use by Board, Advisors and Executive Vice Presidents during weeklong Board of Directors meetings.

* Supported analysis functions by running cost center, vendor and ad hoc reports through SAP and Oracle financial systems. Prepared monthly project spending reports and reconciliation of monthly company-wide headcount.

* Designated as project administrator for company-wide re-engineering initiative of accounts payable and travel/entertainment reporting systems. Compiled research, issued discussion materials and formulated agendas.

BLAIR & POTTS - Stamford, CT 1999 to 2000

Law firm specializing in estate planning, trust and estate administration and taxation of individuals, trusts and estates.

LEGAL ASSISTANT

Provided support to trusts and estates attorney working in estate planning and estate administration. Prepared estate planning documents, including wills, trusts, deeds, living wills and powers of attorney. Coordinated tax return filings, conducted legal research and served as client and probate court liaison. Maintained docketing calendar, meeting schedules and travel planning.

NATIONAL ORGANIZATION FOR RARE DISORDERS - New Fairfield, CT 1996 to 1999

Agency providing patient information on 6K+ known rare diseases and facilitating support groups, and research funding.

PATIENT SERVICES SUPERVISOR

Central point of contact for national voluntary health agency relating to patients, family members and organizations seeking individualized health-related support services and referrals to additional sources of information, government programs, advocacy programs and other forms of assistance.

* Spearheaded ongoing National Institutes of Health (NIH) funded program as project manager, developing/maintaining disease-specific and health-oriented organizational database that culminated in publication of comprehensive and regularly updated Resource Guide for patients and health care professionals in the rare disease community.

* Directed transportation assistance program for patients undergoing treatment in distant locations who could not otherwise afford travel expenses. Managed online Medical Equipment Exchange. Assisted in planning/executing annual national Patient Family Conference. Served as production manager of Orphan Disease Update, quarterly organizational newsletter.

EDUCATION/CERTIFICATION

M.S., Library & Information Sciences - Long Island University - Brookville, NY

B.A., Exceptional Child Education - Florida Atlantic University - Boca Raton, FL

Extensive coursework, Paralegal Studies - Marist College - Poughkeepsie, NY

TECHNICAL SKILLS

Factiva - LexisNexis - Dialog - Westlaw - various web-based/proprietary sources

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)

SAP - Adobe Acrobat - Summation - CaseMap

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