Customer Service Data Entry

Clerical, Customer Service, Housekeeping experience (Roanoke, VA)

Date: 2012-11-12, 2:37PM *********.*****@*****.***

I AM LOOKING FOR A SERIOUS JOB. ONLY SERIOUS EMPLOYERS NEED RESPOND.

**** **lta Drive NW

Roanoke, VA 24017

(540} 915-1751

Ylaina Allen

Objective

To obtain full-time employment in a company with growth potential where my skills and abilities can be utilized and maximized to enhance the success of your company.

Skills

Motivated

Ability to meet deadlines

Ability to work independently

Committed team player

Experience

06/2012 - 07/2012

Receptionist/Clerical Assistant-Volunteer TAP Transitional Living Center Roanoke, VA

Answered phones, routed calls, set and fixed appointments

Took messages and provided information about the program.

Greeted persons entering the establishment, determining the nature and purpose of visit.

Filed and maintained records.

45 WPM, Microsoft Office Programs (Access, PowerPoint, Word, Internet Explorer, Outlook).

04/2012 - 07/2012

Housekeeping Country Inn & Suites Roanoke, VA

Cleaned rooms, hallways, lobbies, restrooms and other work areas so that health standards were met.

Emptied waste baskets and transported trash and waste to proper disposal areas.

Greeted guests; provided fresh towels, condiments, and toiletries as needed.

04/2011 - 12/2011

Customer Service/Appointment Setter Vista Commercial Cleaning Roanoke, VA

Processed account information, customer information and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures.

Answered a multi-line phone system fielding inbound calls from potential customers with questions concerning product availability.

Kept records of tasks, files and proofread reports. Checked completed work for errors or duplicate information before submitting the final product.

01/2008 -- 05/2010

Customer Service/Data Entry Let Us Produce Norfolk, VA

Obtained customer information such as names, addresses and payment methods and entered orders into computers using industry-specific software.

Verified data entry information, operated data entry devices and prepared documents. Verified, corrected, and deleted unnecessary data, or combined data from several sources before entering into file. Requested further information for documents that were deemed incomplete.

Education

Norfolk State University Norfolk, VA

Certifications

February 2012 Careers and Life Skills Development Roanoke, VA

References Will Be Provided Upon Request

Contact this candidate