Customer Service Manager
Resume:
Andrew D. Gonzales
Email: aboyu0@r.postjobfree.com
Address:
City: Olympia
State: WA
Zip: 98513
Country: USA
Phone: 360-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Professional experience working within government sectors in the environmental field and have a fast learning curve. I also have great customer service skills and the ability to maintain customer relationships. I am aware that being in shape for this position is necessary and I have the ability to withstand various tasks and adapt to any situation.
Educational Background:
High School Dipolma from The Evergreen State College, Olympia WA 1/2001 to 6/2012 (Environmental Studies)
High School Dipolma from Clover Park Technical College, Olympia WA 1/2001 to 10/2012
Job History / Details:
Profile
Professional experience working within government sectors in the environmental field and have a fast learning curve. I also have great customer service skills and the ability to maintain customer relationships. I am aware that being in shape for this position is necessary and I have the ability to withstand various tasks and adapt to any situation.
Skills
Great Customer service skills
Ability to sell and demonstrate product
Provide outstanding performance
Always punctual
Able to carry over 75lbs for extended periods of time.
Able to withstand heights.
Management skills
Money management skills
Customer service
Mapping and surveying (Arc-GIS)
Microsoft Office; Excel, office, Word.
Forestry management/improvement.
Worked as a member of fire trail maintenance crews using hand tools, chipper and other equipment to cut and dispose of forest debris.
Accomplishments
Project Management:
Supervised team of five to ensure project stayed in tacked and was fully accomplished
Customer Service
Investigated customer complaints to ensure problem resolution and customer satisfaction.
Teamwork
Worked on a fire crew as a team leader as well as part of crews which attacked and developed plans to get job done.
Salesman
Learned the art of selling product to a customer and learning everything about a product I am selling.
Professional Experience
June 2012 to September 2012
Fort Lewis Forestry Dept. Fort Lewis, WA
Forestry Technician
Performed or assisted with a variety of forestry management activities such as timber sale preparation and timber stand management/improvement. Collected and records data such as common species of trees, measurement of heights/diameters and tree mortality or tree survival counts. Marks clearly specified trees for cut or treatment. Marked out boundary for sale area or for area improvement purposes. Fish and wildlife activities such as spawning bed rehabilitation and wildlife surveys. Worked as a fire suppression crewmember in the attack, control and mop-up of fires in building/patrolling fire lanes. Took individuall action on small fires when directed. Worked as a member of fire trail maintenance crews using hand tools, chipper and other equipment to cut and dispose of forest debris. Operated a government motor vehicle and trained to use a variety of gas operated tools.
October 2007 to August 2011
Deca Fort Lewis Commissary Fort Lewis, wa
Store Associate
Responsible for helping customers at the front end for purchases.I also worked and trained in the cash office which was responsible for the monetary portion of all the cashiers tills. I also trained in the MSC office which had the tasks of organization merchandise and stock quotes. This job required a lot of customer service and patience.
January 2007 to October 2007
Dominos Pizza Lacey-Tacoma, Wa
Assistant Manager
Make sure the store was in running order while the general manager was out. Bake Pizzas, run inventory, make schedules, hire new customer service agents.
Education and Training
2012 The Evergreen State College Olympia, wa
Associate of Arts Environmental Studies
Received my Bachelors of Arts in the Environmental Science field.
12/2009 Clover Park Technical College Lakewood, wa
Associate's Degree Environmental
I have gained the necessary sciences and technologies to enable me to succeed in the environmental field. I have successfully completed two years in Physical Science, Ecology, Geology, Chemistry, College algebra calculus, HAZMAT training certified. I have been put on the President's list for academic excellence. I am able to take water and soil samples. I have experience in wetland delineation, tree planting, determining critical areas within an ecosystem, successfully read and determine a map, ARC GIS certified. CPR certified.
Additional Information
Dan Leeper
Forestry manager, Professional
Robert Fosdisk
Friend
AAron Fox
Forestry Supervisor, Professional
Contact this candidate