Customer Service High School

Catalino Santiago

Email: ********@****************.***

Address:

City: Lynn

State: MA

Zip: 01902

Country: USA

Phone: 781-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a highly motivated individual with a proven ability to learn quickly, create, implement and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task. I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

Educational Background:

High School Dipolma from Boston English High School, Boston MA 1/2001 to 6/2005 (College Preperation)

High School Dipolma from Boston English High School, Boston MA 1/2001 to 9/2012

Job History / Details:

Summary

I am a highly motivated individual with a proven ability to learn quickly, create, implement and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task. I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

Skills

Massachusetts Safety and Emissions Inspector License

# 1 Automotive Engines & Repair

# 6 Automotive Power Trains

# 7 Brakes

# 8 Climate Control

# 12 Truck Brakes & Chassis

# 14 Diesel Engines

# 15 Diesel Fuel Systems

# 16 Diesel Engine Accessories

# 17 Electronic Fundamentals

# 18 Hydraulic Applications

# 19 Truck Power Trains

# 22 Electronic Technology

# 24 Transport Refrigeration

# 27 Truck Preventive Maintenance

# 28 Automotive Undercar

# 36 Electronic Diagnostics

Bilingual - Spanish

Experience

9/28/2012 12:00:00 AM

March 2012 to July 2012

EZ Auto Care Center Lynn, Massachusetts

Lube Tech/ Massachusetts State Inspector

Oil Changes

Performed visual inspections of both brakes and suspensions. Advised customer of needed work, sold and completed any necessary work.

Performed Massachusetts Safety and Emissions Inspections.

October 2011 to January 2012

Burlington Coat Factory Revere, Massachusetts

Cashier/ Customer Service

Ran cash register and reconciled register at end of shift.

Customer Service

September 2011 to December 2011

Dollar Tree Lynn, Massachusetts

Early Morning Stocker

Stock product

Straighten out store

Set new merchandise to plan-o-gram

September 2008 to November 2010

Spirit of Halloween Dedham, Massachusetts

Sales Representative

Customer Service

Stock products

Perform cashier duties

April 2010 to September 2010

Four Points Hotel Norwood, Massachusetts

Maintenance

Kept bathrooms, lobby, elevators, gym, swimming pool, hallways and corporate offices up to cleanliness standards set by Four Points.

May 2009 to March 2010

Advanced Auto Parts Norwood, Massachusetts

Parts Specialist

Customer Service

Sales

Cashier

Performed system diagnostic tests

Performed OBD II scans on check engine lights

Installed batteries, lights and windshield wipers

November 2009 to December 2009

United Parcel Service Norwood, Massachusetts

Driver's Helper

Assisted driver with delivering packages during company busy season

February 2008 to February 2009

Star Market Dedham, Massachusetts

Deli Department Clerk

Customer Service

Stock Products

Slice meats and cheese for customers

Facilities Maintenance

Education and Training

2010 Universal Technical Institute (UTI) Norwood, Massachusetts

Diploma Diesel and Industrial Technology

Hands on training and class work for Diesel and Automotive Maintenance

1995 Boston English High School Boston, Massachusetts

High School Diploma College Preperation

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